Rachel Rathbun
Oakdale,CT
Summary
Detail-oriented professional with over 15 years of experience in household management and staff supervision. Skilled in event planning, financial management, and developing personalized care plans to meet individual needs. Committed to fostering a collaborative and efficient environment.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
House Manager
Mosaic
Cromwell, CT
2011 - Current
- Coordinated daily operations to ensure smooth household functioning and resident satisfaction.
- Managed schedules and logistics for staff, visitors, and events within the residence.
- Developed and implemented care plans tailored to individual resident needs and preferences.
- Supervised staff performance, providing guidance and support to enhance service quality.
Assistant House Manager
Mosiac
Cromwell, CT
2007 - 01.2011
- Assisted in managing daily operations and scheduling staff for optimal service delivery.
- Coordinated communication between departments to enhance collaboration and efficiency.
- Supported training initiatives for new hires, ensuring understanding of policies and procedures.
- Monitored inventory levels and assisted in supply ordering to maintain necessary resources.
- Organized special events as per guest requests, creating memorable experiences that exceeded expectations.
Direct Care Associate
Mosiac
Cromwell, CT
01.2006 - 01.2007
- Assisted individuals with daily living activities to enhance personal independence.
- Developed and implemented personalized care plans to ensure individual needs were met.
- Maintained accurate records of client progress and reported changes to healthcare team.
- Collaborated with multidisciplinary teams to coordinate comprehensive care services.
- Monitored client health status, identifying potential concerns for timely intervention.
- Provided emotional support and companionship to clients, promoting mental well-being.
- Trained new staff on best practices for direct care and safety protocols.
Cage Cashier
Mohegan Sun Casino
Uncasville, CT
2002 - 01.2003
- Processed cash transactions accurately and efficiently at various gaming tables and slot machines.
- Maintained high levels of customer service through effective communication and problem resolution.
- Adhered to casino policies and procedures to ensure compliance with regulatory standards.
- Assisted in training new staff on cash handling protocols and customer service best practices.
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
Scanner Technician
Datacon
Ledyard Center, CT
2000 - 01.2002
- Operated and maintained scanning equipment to ensure optimal performance and reliability.
- Diagnosed technical issues and performed repairs to minimize downtime of scanning operations.
- Collaborated with team members to streamline scanning processes for improved workflow efficiency.
- Conducted routine inspections and preventive maintenance on scanning machinery to enhance longevity.
Education
Public Health Education
Three Rivers Community College
Norwich, CT06.2003
Skills
- Calendar management
- Preventive Maintenance
- Exceptional organization
- Appointment coordination
- Crisis intervention
- Staff training
- Safety management
- Financial management
- Employee scheduling
- Event planning
- First aid training
- Activity supervision
- Behavior modeling
- Transportation arrangements
- Emergency response
- Maintenance and repair management
- Household maintenance
- Facility inspections
- Elderly assistance
- Home assessment
- Decision-making
Certification
- CPR
Timeline
Direct Care Associate
Mosiac
01.2006 - 01.2007
House Manager
Mosaic
2011 - Current
Assistant House Manager
Mosiac
2007 - 01.2011
Cage Cashier
Mohegan Sun Casino
2002 - 01.2003
Scanner Technician
Datacon
2000 - 01.2002
Public Health Education
Three Rivers Community College