Rachel Ridley
Avon,CO
Summary
Dependable Server proficient in fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Server
The Timber Hearth
10.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Perform wine service
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Grouse Mountain Grill
01.2020 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Server
Blue Moose Pizza Beaver Creek
01.2017 - 09.2017
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
Bachelor of Science - Pre-medicine And Psychology
University of Colorado At Boulder
Boulder, CO12.2021
Skills
- Food Running
- Daily specials memorization
- Guest Engagement
- Safe Food Handling
- Order Accuracy
- Allergy awareness
- Sales expertise
- Wine service
Languages
Spanish
Limited Working
Timeline
Server
The Timber Hearth
10.2022 - Current
Server
Grouse Mountain Grill
01.2020 - 09.2021
Server
Blue Moose Pizza Beaver Creek
01.2017 - 09.2017
Bachelor of Science - Pre-medicine And Psychology
University of Colorado At Boulder
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