Rachel Rodriguez
ShopRite
Washingtonville
27
years of professional experience
Results-driven Retail Management Professional experienced in inventory management and customer service. Achieved measurable improvements in operational efficiency by optimizing workflow, reducing waste, and enhancing product presentation. Focused on elevating store performance and customer experience while leading sales teams to meet targets and uphold high service standards.
Work History
Deli Clerk
3 Years 4 Months- Prepared deli products with attention to quality and presentation standards.
- Assisted customers in selecting items, enhancing shopping experience and satisfaction.
- Maintained cleanliness and organization of deli area, ensuring compliance with health regulations.
- Operated slicing equipment and scales accurately for efficient food preparation.
- Collaborated with team members to manage inventory levels and product availability.
- Trained new staff on operational procedures and customer service best practices.
- Monitored product freshness, rotating stock to minimize waste and ensure quality.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Copy Center Manager
1 Year 3 Months- Established clear performance metrics for staff evaluations which resulted in improved accountability for individual team members as well as overall operational success.
- Evaluated performance metrics to drive continuous improvement in service delivery and efficiency.
- Coordinated scheduling of staff to meet peak demand periods while maintaining optimal coverage.
- Established strong relationships with vendors to secure favorable pricing and timely deliveries of materials.
- Managed a team of copy center associates, providing ongoing training and performance feedback for continuous improvement.
Copy Center Manager
2 Years 1 Month- Managed daily operations of copy center, ensuring efficient workflow and high-quality output.
- Developed and implemented process improvements to enhance productivity and reduce turnaround times.
- Trained and mentored staff on equipment usage and customer service best practices.
- Oversaw inventory management, ensuring adequate supply levels for all copy center services.
- Collaborated with sales teams to identify customer needs and tailor solutions effectively.
Copy Center Manager
3 Years 1 Month- Increased copy center efficiency by streamlining workflows and implementing time-saving processes.
- Optimized resource allocation based on workload demands while simultaneously minimizing labor costs through careful analysis of staffing requirements.
- Championed the implementation of sustainable practices within the copy center, leading to a reduction in paper waste and overall environmental impact.
- Enhanced the client experience by offering expert advice on best practices for design, layout, finishing options, and paper selection.
- Maintained high standards of quality control by conducting regular equipment maintenance checks and ensuring proper calibration of machines.
Retail Store Manager
3 Years 9 Months- Led team training initiatives, enhancing staff performance and customer service skills.
- Developed promotional campaigns, increasing store traffic and boosting sales revenue.
- Managed inventory levels, utilizing merchandising strategies to maximize product visibility.
- Oversaw daily operations, ensuring compliance with company policies and standards.
- Completed routine store inventories.
Education
High School Diploma
Skills
I'm a lifelong thrift shopper
expert organizer
meticulous folder (including things like fitted sheets.
Detail-oriented design
Fast at sorting laundry of all categories.
Inventory management
Interior design
Natural decorator
Valuation knowledge
Timeline
Deli Clerk
ShopRite
2023.04 - CurrentRead More
Copy Center Manager
Staples
2008.06 - 2009.09Read More
Copy Center Manager
Office Depot Inc
2006.05 - 2008.06Read More
Copy Center Manager
Staples
2003.04 - 2006.05Read More
Retail Store Manager
Sears
1999.06 - 2003.03Read More
Abraham Lincoln High
High School Diploma
Read More