Rachel Sanders
Tuscola,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Optician/Office Assistant
Tuscola Eye Care
08.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
Claims Associate
Sam's Club
02.2014 - 08.2020
- Worked productively in fast-moving work environment to process large volumes of claims.
- Updated claims system to track claim status and provide relevant information to other department.
- Analyzed and addressed escalated claims to resolve issues quickly.
- Collaborated with internal departments and external vendors to achieve fast resolution of claims.
- Examined reports, accounts, and evidence to determine integrity and accuracy of information.
- Maintained accurate and up-to-date records of claim information for future reference.
Education
High School Diploma -
Atwood-Hammond High School
Atwood, IL05.2001
Skills
- Supply Management
- Order Preparation
- Display Building
- Transaction Processing
- Attention to Detail
- Administrative Functions
- Data Verification
- Work Order Preparation
Timeline
Optician/Office Assistant
Tuscola Eye Care
08.2020 - Current
Claims Associate
Sam's Club
02.2014 - 08.2020
High School Diploma -
Atwood-Hammond High School
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