Motivated and experienced Clinical Auditor, excellent at juggling multiple tasks and working under pressure. Proven expertise in conducting in-depth audits and devising improvement strategies.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Auditor
illumifin
Eden Prairie, MN
06.2014 - Current
Perform audits to review procedural and financial accuracy of decision makers, to ensure compliance with internal Practice Standards, Training Bulletins, and client-specific directive.
Write client reports summarizing monthly audit findings and mitigation plans to improve audit scores.
Provide follow-up with supervisors to ensure errors are addressed and corrected by decision makers.
Present audit results to assigned teams in non-technical terms for easy understanding.
Train new, veteran, and performance management decision team members, typically 3-6 months, to the standards of the company.
Train audit team members on client-specific information and provide corrections of their audit reviews prior to working with trainees.
Complete 'audit the auditor' reviews to ensure audits were consistent across auditors and clients.
Work closely with management to discuss trainees, audit results, and audit corrections, including leading a weekly meeting with management and auditors.
Care Manager 2
Long Term Care Group (illumifin)
Eden Prairie , MN
06.2007 - 08.2014
Reviewed long-term care policies, provider records, and medical records to determine the policyholder's eligibility for long-term care benefits.
Completed communication to policyholders through letters and approval or denial calls.
Completed contestable and misrepresentation claims reviews by reviewing policyholder applications and medical records, summarizing findings, and sending recommendations to the Medical Director.