Rachel Scott
Lehigh Acres,FL
Summary
Conscientious Healthcare professional offering over 13 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Reliable Medical Support professional with 13 years of experience in medical environment. Expertly assist with office operations and physician support by gathering patient information, conflict resolution and office flow management. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Lee Health System
03.2023 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Urology Experts
Millennium Physician Group
09.2022 - 03.2023
- Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
- Documented observations and baseline measurements in medical records.
- Adhered to strict infection control measures and verified proper cleaning and sanitation of equipment prior to each use.
- Optimized machinery and obtained consistent, accurate results through proper equipment calibration.
- Reviewed available supplies, identified deficiencies and located necessary materials to meet operational demands.
- Questioned patients about medical backgrounds to obtain accurate health history data and optimize treatment plans.
Medical Assistant
Lee Health System
03.2019 - 09.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Medical Assistant
Genesis HealthCare
09.2012 - 03.2019
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
- Adhered to strict infection control measures and verified proper cleaning and sanitation of equipment prior to each use.
- Checked patient identifying information against records to uphold strict security, safety and regulatory standards.
- Met with nursing team members and assessed patient medical records, making appropriate changes to respiratory care and therapy to enhance outcomes.
Education
Associate of Arts - Medical Assisting
Heritage Institute
Fort Myers, FL05.2010
High School Diploma -
Estero High School
Estero, FL05.2002
Skills
- Charting Expertise
- Case Management
- Customer Service
- Proper Sterilization Techniques
- Simple Dressings
- Sterile Procedures and Techniques
- Assisting with Physical Exams
- Restocking Lab Supplies
- Completing Insurance Forms
- Direct Patient Care
- Foley Catheter Insertion and Removal
- Coordinating Drug Refills
- Managing Medical Laboratory Equipment
- Sterilize Instruments
- Patient Assessments
- Updating Medical Records
- Electronic Medical Record
- Communicating with Patient Families
- Family Education
- Conflict Resolution Ability
- Venipuncture Expertise
- Active Listening
- Microsoft Office
- Vitals Collection and Documentation
- Reading Comprehension
- Medications Familiarity
- First Aid
- Team Management
- Chronic Disease Management
- Catheter Change and Preparation
- EMR Systems
Timeline
Medical Assistant
Lee Health System
03.2023 - Current
Urology Experts
Millennium Physician Group
09.2022 - 03.2023
Medical Assistant
Lee Health System
03.2019 - 09.2022
Medical Assistant
Genesis HealthCare
09.2012 - 03.2019
Associate of Arts - Medical Assisting
Heritage Institute
High School Diploma -
Estero High School
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