Energetic and reliable individual with excellent communication and organizational skills, dedicated to providing exceptional customer service and support. Capable of handling administrative tasks efficiently and utilizing computer skills to manage data and correspondence. Committed to creating positive and productive work environment.
Hi, I’m
Rachel See
Peru,IN
Summary
Overview
8
years of professional experience
Work History
Legends Cocktail Lounge
Server
11.2022 - 09.2023
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Smokehouse
Retail Worker
07.2017 - 06.2022
Job overview
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Jonesy Junction
Server Manager
04.2016 - 03.2020
Job overview
- Trained servers on order management, food service quality and how to build rapport with guests.
- Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
Smithfield
Janitor
08.2019 - 01.2020
Job overview
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Park 100 Foods
Production Worker
08.2019 - 01.2020
Job overview
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Wings Etc
Manager
08.2017 - 03.2019
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Pizza Quick
Server
05.2015 - 01.2018
Job overview
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Ivy TechPeru, IN
No Degree from General Studies
2017
University Overview
North Miami Middle/High SchoolDenver, IN
High School Diploma
05.2016
University Overview
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Order management
- Positive and professional
- Team leadership
Timeline
Server
Legends Cocktail Lounge
11.2022 - 09.2023
Janitor
Smithfield
08.2019 - 01.2020
Production Worker
Park 100 Foods
08.2019 - 01.2020
Manager
Wings Etc
08.2017 - 03.2019
Retail Worker
Smokehouse
07.2017 - 06.2022
Server Manager
Jonesy Junction
04.2016 - 03.2020
Server
Pizza Quick
05.2015 - 01.2018
Ivy Tech
No Degree from General Studies
North Miami Middle/High School
High School Diploma
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