Rachel Smith
Titusville,FL
Summary
Dedicated Practice Manager with 26 years of experience in Hematology/Oncology. I am well versed in training new employees and handling bookkeeping, payroll administration and physician and staff scheduling.
Overview
26
26
years of professional experience
Work History
Practice Manager
Health First Cancer Institute
Titusville, FL
10.1996 - Current
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Developed close working relationships with front and back office staff.
- Boosted staff morale by offering constructive feedback and specific direction.
- Addressed and remedied all patient or team member issues.
- Developed policies and procedures for effective practice management.
- Provided supervision and management to team of Physicians, Patient Service Representatives, RNs, LPNs and support personnel.
- Trained interns and newly hired team members on office procedures and computer systems.
- Communicated with patients, ensuring that medical information was kept private.
Education
High School Diploma -
Morristown High School
Morristown, MN05.1989
Skills
- Employee Performance Evaluations
- Medical Personnel Recruitment
- Workflow Management
- Employee Recruitment and Hiring
- Employee Work Scheduling
- Customer Satisfaction
- Employee Training Program
- Interdisciplinary Care
Timeline
Practice Manager
Health First Cancer Institute
10.1996 - Current
High School Diploma -
Morristown High School
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