Sierra Braun
San Antonio,TX
Summary
Proven track record in child supervision and creative thinking, demonstrated at We Serve Too, where I established trusted relationships and engaged children in age-appropriate activities. Excelled in multitasking and maintaining high hygiene standards, ensuring a safe and nurturing environment. My patience and empathy, combined with a keen attention to detail, have consistently enhanced customer and client satisfaction.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Carhop
Sonic Drive In
Boerne, TX
07.2017 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Phlebotomist
Octapharma Plasma
San Antonio, TX
03.2023 - 08.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Conducted venipuncture and other CT procedures.
Mobile Phlebotomist
Apps Paramedical
San Antonio, TX
08.2023 - Current
- Organized daily work based on collection priority.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Fostered positive relationships with clients, generating repeat business through excellent customer service.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
- Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
- Supported quality assurance initiatives through consistent adherence to established protocols during all aspects of the phlebotomy process.
- Exhibited strong organizational skills in scheduling appointments, preparing equipment, and tracking supplies inventory for mobile phlebotomy operations.
- Increased patient satisfaction by addressing concerns and answering questions related to the phlebotomy process.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Promoted a safe working environment by consistently practicing proper infection control techniques and maintaining clean work areas.
- Enhanced patient comfort by establishing rapport and providing clear explanations of procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Used personal protective equipment correctly to protect coworkers and patients.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified proper storage and transportation of specimens to laboratories.
- Monitored supply levels and placed orders for laboratory supplies.
- Reviewed and processed requisitions for laboratory tests.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Participated in quality assurance and competency assessment initiatives.
- Gathered medical history and doctors information correctly and proficiently.
Skills
- Disposal Procedures
- Medical Records Management
- Infection Control
- Time Management
- Stress Management
- Health Education
- Specimen Collection
- Phlebotomy Procedures
- Specimen Labeling Procedures
- Quality Control
- Hazardous Waste and Disposal
- Patient Confidentiality
- Proper Storage Procedures
- Sharps Disposal
- Specimen Collection and Storage
- Medical Histories and Vital Statistics
- Blood Sample Collection
- Drawing Blood
- Manual and Finger Dexterity
- Patient Support
- Venipuncture and Capillary Puncture
- Semen Collection
- Measuring Vital Statistics
- Package Specimens
- Finger Stick Method
- Urinalysis Testing
- Vacuum Tube and Syringe Use
- OSHA Regulations
- Medical History Taking
- Client Satisfaction
- Medical Screening
- HIPAA
- Plasmapheresis
Education
High School Diploma -
FEAST Homeschool
San Antonio, TX 08.2016 - 05.2018
Associate of Science - Biology/Pre-Nursing
Northeast Lakeview College
Universal City, TX 12.2020 - 05.2023
Associate of Arts -
Northeast Lakeview College
Universal City, TX 12.2020 - 05.2023
Certification
- PT - Phlebotomy Technician
- CPR/BLS
- CNA - Certified Nurse Assistant
Accomplishments
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Improved blood collection process by preparing supplies to match patient load.
Timeline
Mobile Phlebotomist
Apps Paramedical
08.2023 - Current
Phlebotomist
Octapharma Plasma
03.2023 - 08.2023
Associate of Science - Biology/Pre-Nursing
Northeast Lakeview College
12.2020 - 05.2023
Associate of Arts -
Northeast Lakeview College
12.2020 - 05.2023
Carhop
Sonic Drive In
07.2017 - 08.2021
High School Diploma -
FEAST Homeschool
08.2016 - 05.2018