Summary
Overview
Work History
Education
Skills
Employee of the month
Interests
Work Availability
Timeline
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Rachel Suda

Columbia,IL

Summary

Hello, and welcome to my resume! I am currently a Sales Associate with proven expertise at Old Navy, excelling in customer service and sales training. I am skilled in cash register operation and data analysis, I encourage client relations and drive sales through effective communication and suggestive selling techniques. Recognized for enhancing store visual appeal and building lasting customer loyalty. I have a solid track record when it comes to being helpful and aiding customers and I work well on a team.

Overview

6
6
years of professional experience

Work History

Sales Associate

Old Navy
04.2019 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Associate of Arts - Psychology

Southwestern Illinois College
Belleville, IL
02-2026

Skills

  • Customer service
  • Data analysis
  • Client relations
  • Behavioral assessment
  • Team collaboration
  • Effective communication
  • Cash register operation
  • Sales expertise
  • Store opening and closing
  • Sales training
  • Cash counting

Employee of the month

Every month for my current job at Old Navy, there is a vote for employee of the month. I have been voted for several times and got the award due to my customer service skills, attention to detail, and my accomadating attitude,

Interests

  • Crafting and DIY Projects
  • I like working with my hands and fixing things
  • Volunteering
  • Music
  • Watching Movies and TV Shows
  • Gym Workouts
  • Animal Care
  • Playing Sports
  • Camping
  • Drawing and Painting
  • Animal Welfare Advocacy
  • Volunteer Work
  • Adventure Travel

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate

Old Navy
04.2019 - Current

Associate of Arts - Psychology

Southwestern Illinois College

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Rachel Suda