Rachel Suh

Brandy Melville is a company that sells trendy apparel that directly appeals to the female youth. They have an online site and 133 in-store locations that sell different styles of effortless, California-inspired clothing. I was responsible for managing the sales floor, making sure all the clothes were folded nicely and ready for display, working the cash register, taking care of new shipments, restocking items, redesigning the aesthetic displays of the walls and tables of the store, making sure the fitting room is clean, and ensuring that no one was stealing.

• Provided accurate information about products, prices, and services.
• Maintained up-to-date knowledge of store merchandise and policies.
• Organized stockroom shelves according to size, color, or style.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Professionally handled customer complaints.

Alo Yoga's primary goal is to spread awareness and well-being through stylish, high-quality sportswear and lifestyle items that are influenced by yoga. Their main objective is to encourage people to embrace the yoga principles, both on and off the mat. I was responsible for managing the sales floor, making sure all the clothes were folded nicely and ready for display, working the cash register, taking care of new shipments, restocking items, redesigning the aesthetic displays of the walls and tables of the store, making sure the fitting room is clean and that no one was stealing.

• Built relationships with customers to encourage repeat business.
• Assisted customers with product selection, sizing, and styling.
• Greeted customers and provided exceptional customer service.
• Demonstrated product features and benefits for customers' needs.
• Upsold additional items based on customer interests and needs.