Rachel Sweet
Wells River,VT
Summary
Dedicated Patient Services Representative with a strong background in customer service and HIPAA compliance at Little Rivers Health Care. Proven ability to manage multiple tasks efficiently while ensuring excellent communication and teamwork. Recognized for enhancing patient satisfaction through effective scheduling and co-pay collection processes.
Overview
23
23
years of professional experience
Work History
Patient Services Representative
Little Rivers Health Care
09.2019 - Current
Check Patients In/Out
Scanned Insurance Cards
Filing
Answering Phone
Schedule Management
Collect Co-Pays
Manager/LNA
Blue Spruce Home For The Retired
07.2002 - 09.2019
Took care of Residents in home
Personal Care
Meals
Cleaning
State Paperwork
Hired Staff
Education
High School Diploma -
Oxbow High School
Bradford, VTSkills
- Customer service
- HIPAA compliance
- Verbal and written communication
- Teamwork orientation
- Multiple Tasking
Timeline
Patient Services Representative
Little Rivers Health Care
09.2019 - Current
Manager/LNA
Blue Spruce Home For The Retired
07.2002 - 09.2019
High School Diploma -
Oxbow High School