Adaptable professional with a background in restaurant operations. Recognized for my Quality Customer service and consistently achieving operational goals. I would like to apply the skills within my experience and new skills To Grow a career In a entrepreneur environment.
Overview
7
7
years of professional experience
Work History
Shift Leader/Manager on Duty
Freddy's Frozen Custard & Steakburgers
Cheyenne
05.2023 - Current
Supervised daily operations of the restaurant and ensured adherence to quality and food safety standards.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Monitored staff performance and addressed issues to foster a productive and positive work atmosphere.
Managed inventory levels and ordered supplies.
Assisted with grand store opening for Freddy's cheyenne location.
Performed data entry of collected daily sales information into a set database.
Supervisor
Freddy's Frozen Custard & Steakburgers
Windsor
02.2021 - 11.2022
Started Supervising daily operations in fast-paced restaurant environment.
Began Monitoring employee productivity to provide constructive feedback and coaching.
Developed skills to improve team Productivity and maintain healthy relationships with staff.
Assisted with grand store opening for Freddy's Windsor location.
Supervisor
Freddy's Frozen Custard & Steakburgers
Greeley
05.2019 - 02.2021
Guided subordinates on job duties and responsibilities to enhance team performance.
Trained new staff on positions and company procedures to ensure effective customer interactions.
Processed refunds and exchanges according to company policy.
Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.