Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rachel Thompson-Allen

Albuquerque,NM

Summary

Skilled and personable bartender with 15 years of experience in fast-paced venues, seeking to deliver top-notch service, craft quality drinks, and contribute to a strong, guest-focused team.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Head Bartender/Front of House Manager

The Fritz
04.2018 - 10.2025
  • Managed front-of-house operations, including staff scheduling, training, and guest relations, ensuring smooth service in a high-volume environment.
  • Designed and executed a seasonal craft cocktail menu, highlighting fresh ingredients and driving bar sales.
  • Maintained bar inventory and vendor relationships, reducing waste and improving cost efficiency.

Bartender/Shift Lead

The Boathouse
11.2015 - 03.2018
  • Delivered fast, friendly, and knowledgeable service in a high-volume setting, consistently exceeding guest expectations.
  • Prepared classic and signature cocktails with precision, maintaining quality and consistency under pressure.
  • Built strong guest rapport and repeat business through attentive service, menu knowledge, and a welcoming bar atmosphere.

Bartender

Uptown Sports Bar
10.2012 - 09.2016
  • Crafted and served cocktails, enhancing guest satisfaction through personalized drink recommendations.
  • Managed bar inventory, ensuring timely restocking of supplies and minimizing waste.
  • Trained new bartenders on cocktail preparation techniques and bar operations standards.
  • Developed seasonal drink menus, incorporating customer feedback to drive sales and engagement.

Education

Bachelor's Degree - Arts in Sociology

SNHU
05-2025

Skills

  • Staff training and supervision
  • Cash handling expertise
  • Attentive service
  • Taking inventory
  • Advanced bartending techniques
  • Menu development
  • Sales promotion
  • Team leadership
  • Mixology

Certification

  • Alcohol Server Training
  • Food Handlers Permit

Timeline

Head Bartender/Front of House Manager

The Fritz
04.2018 - 10.2025

Bartender/Shift Lead

The Boathouse
11.2015 - 03.2018

Bartender

Uptown Sports Bar
10.2012 - 09.2016

Bachelor's Degree - Arts in Sociology

SNHU