Summary
Overview
Work History
Education
Skills
References
Timeline
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Rachel Toliver

Menomonee Falls,WI

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

6
6
years of professional experience

Work History

AR Claims Coordinator/Transportation Clerk

Saputo Cheese USA Inc.
Wauwatosa, WI
08.2022 - 02.2024
  • Reviewed proof of delivery/invoices for shortages, overages, and damages (OS&D).
  • Collaborated with other departments to resolve complex issues related to claims processing.
  • Processed requests for additional information from third parties as needed.
  • Utilized various software and tools to streamline processes and optimize performance.

Health Information Rep/Lab Data Entry Clerk

Advocate Aurora Health Care
Milwaukee, WI
06.2020 - 07.2022
  • Processed requests for release of confidential medical information in accordance with HIPAA regulations.
  • Responded promptly to requests from physicians or other healthcare personnel regarding patient information or medical records status.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Maintained positive working relationship with fellow staff and management.

Medical Records Clerk

Advanced Pain Management Group
Greenfield, WI
02.2019 - 06.2020
  • Retrieved patient medical records in response to requests from authorized personnel.
  • Pulled patient charts for upcoming appointments.
  • Obtained information by contacting appropriate personnel or patients.
  • Entered data into electronic health record systems.

Health Information Management Technician

GI Associates
Wauwatosa, WI
11.2017 - 02.2019
  • Reviewed medical records for completeness, accuracy, and compliance with regulations.
  • Prepared release forms for transferring confidential medical records between providers.
  • Met needs of physicians and other treating team members with timely retrievals of patient medical records.
  • Entered clinical notes into the EHR system using appropriate codes that comply with regulatory standards.

Education

High School Diploma -

Milwaukee High School of Arts/MATC
Milwaukee, WI
06-2004

Some College (No Degree) - Medical Assisting

Sanford Brown College
West Allis, WI

Skills

  • Office administration
  • Medical terminologies
  • Data confidentiality
  • Epic, NextGen, EHR, SAP, Microsoft Office programs
  • Flexibility, adaptability
  • Critical thinking, problem solving
  • Interpersonal communication, works well with others
  • Time management and organizational skills

References

References available upon request.

Timeline

AR Claims Coordinator/Transportation Clerk

Saputo Cheese USA Inc.
08.2022 - 02.2024

Health Information Rep/Lab Data Entry Clerk

Advocate Aurora Health Care
06.2020 - 07.2022

Medical Records Clerk

Advanced Pain Management Group
02.2019 - 06.2020

Health Information Management Technician

GI Associates
11.2017 - 02.2019

High School Diploma -

Milwaukee High School of Arts/MATC

Some College (No Degree) - Medical Assisting

Sanford Brown College

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Rachel Toliver