Rachel Tolosa
Lake Havasu City,AZ
Summary
Dedicated Medical Assistant skilled in surgical scheduling, patient education, and EHR management. Known for strong attention to detail and effective problem-solving abilities, contributing to streamlined operations and enhanced patient care.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Southwest Surgery
Lake Havasu City, Arizona
02.2025 - Current
- Scheduled surgeries by coordinating with surgeons and medical staff.
- Communicated appointment details to patients effectively and clearly.
- Facilitated pre-operative instructions for patients before surgeries.
- Organized surgical schedules to optimize operating room usage.
- Assisted in maintaining compliance with hospital policies and procedures.
- Created and managed surgical schedules for multiple surgeons.
- Worked with operating facilities to schedule procedures on behalf of surgeons.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Educated patients about medications, procedures and physician's instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Medical Assistant
Lakeside Heart and Vascular Center
Lake Havasu City, Arizona
08.2024 - 02.2025
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Educated patients on pre-operative and post-operative care instructions.
- Prepared examination rooms and sterilized medical instruments.
- Assisted healthcare providers during patient examinations and surgeries.
- Maintained accurate medical records through filing, charting, transcription, and data entry, ensuring compliance with healthcare regulations.
- Conducted EKGs for patient assessments.
- Educated patients about medications, procedures and physician's instructions.
- Managed inventory of medical supplies by ordering and restocking exam rooms, contributing to smooth daily operations.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted physicians with vein ablations.
- Facilitated communication by relaying patient messages to physicians regarding concerns, updates, and prescription refills.
Medical Assistant
True Care Urgent Care
Lake Havasu City, Arizona
02.2023 - 07.2024
- Managed patient records using electronic health record systems.
- Collected and processed laboratory specimens for testing.
- Supported team members in maintaining a clean and organized work environment.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs and other diagnostic tests as requested by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Changed dressings on wounds to prevent infection and check for healing.
- Applied advanced wound care techniques and products for optimal healing.
- Splinting
- Ear lavage
Medical Assistant
Healthpointe Medical Group
Colton, California
04.2019 - 05.2020
- Measured vital signs and gathered medical histories to facilitate thorough patient examinations.
- Collected patient samples for laboratory testing, ensuring accurate diagnostic results.
- Phlebotomy
- Pain management
- Physical therapy, psychological behavioral therapy, orthopedic care, dermatology, wound care, chiropractic care, acupuncture, and occupational medicine, pain management, workers comp.
- Completed internship, acquiring hands-on experience in diverse healthcare settings.
Education
High School Diploma -
Hillcrest High School
Riverside, CA06-2016
UEI College
Riverside, CASkills
- EHR management
- Surgical scheduling
- Laboratory specimen collection
- Vital signs measurement
- EKG setup and monitoring
- Electrocardiography (EKG)
- Patient education
- Medical inventory control
- Appointment management
- Vital sign monitors
- Medical terminology
- Time management
- Attention to detail
- Problem solving
- Team collaboration
- Casting techniques
Languages
Spanish
Professional
Timeline
Medical Assistant
Southwest Surgery
02.2025 - Current
Medical Assistant
Lakeside Heart and Vascular Center
08.2024 - 02.2025
Medical Assistant
True Care Urgent Care
02.2023 - 07.2024
Medical Assistant
Healthpointe Medical Group
04.2019 - 05.2020
High School Diploma -
Hillcrest High School
UEI College