Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
Guidance SecretaryOffice AssociateWork Type
Part TimeLocation Preference
RemoteHybridLocation: Lakeland, FL, USLakeland, FL
Open to relocation: No
Open To Work
Rachel Torres
Lakeland,FL
Work Preference
Summary
Dedicated employee with extensive experience in office administration and data entry. Skilled in maintaining confidentiality while managing administrative tasks; utilizing strong organizational skills and attention to detail for maintaining accurate records and facilitating effective communication.
From 2010 to present, I took time away from my professional career to be a full-time parent and later a homeschool teacher as well as a caregiver for several family members. I took on a part-time role at my son's school during the COVID year to assist their front office. I have maintained various volunteer positions and received several accolades.
I am now in a position to put forth my abilities to a new venture and look forward to finding a part-time position a rewarding company that I can work remotely for.
Overview
11
11
years of professional experience
10
10
Years of volunteering
Work History
Guidance Secretary
PCSB, Lincoln Avenue Academy
Lakeland, FL
07.2020 - 06.2021
- Coordinated daily administrative tasks to support guidance office operations.
- Maintained accurate student records and confidential information in compliance with regulations.
- Streamlined office procedures to improve efficiency in service delivery and response times.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Coordinated special projects as assigned, demonstrating ability to multitask effectively under pressure.
- Collaborated with team members to maintain a clean, welcoming reception area for visitors and clients.
- Maintained confidentiality in handling sensitive information, adhering to school policies and procedures.
- Managed all incoming mail correspondence, distributing items appropriately while maintaining privacy standards.
- Supported event planning initiatives, coordinating logistics and contributing to successful execution of events.
- Streamlined front office operations by implementing efficient filing and organizational systems.
- Enhanced internal communication channels by creating monthly newsletters highlighting important updates and announcements.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
- Managed inventory of school supplies and equipment, ensuring adequate resources were available for classroom instruction and activities.
- Documented attendance to update permanent records.
- Exercised judgment within school policy guidelines to alleviate principal's workload.
- Facilitated smooth enrollment process for new students, ensuring all necessary paperwork was completed and processed.
- Streamlined report card distribution process, ensuring timely and accurate delivery to parents and guardians.
- Assisted in preparation of financial reports, contributing to school's budgeting and financial planning efforts.
- Assisted coworkers and staff members with special tasks on daily basis.
Office Associate
City of Lakeland, Police Department
Lakeland, FL
05.2000 - 01.2010
- Managed daily office operations, ensuring efficient workflow and timely communication.
- Processed and maintained confidential police records with a focus on accuracy and compliance.
- Developed and implemented filing systems to improve document retrieval efficiency.
- Organized office events to boost morale and foster positive working relationships among colleagues.
- Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
- Developed and maintained spreadsheets in Excel and several confidential databases to track and chart information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Trained new staff on office protocols, enhancing team performance and operational consistency.
- Collaborated with law enforcement personnel to support ongoing investigations through effective information management.
- Oversaw inventory control of office supplies, optimizing procurement processes and reducing costs.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
- Ensured timely completion of projects by effectively prioritizing tasks and delegating responsibilities when necessary.
- Processed incoming correspondence promptly while maintaining an organized workspace.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Proofread and edited documents for accuracy and grammar.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed wide-ranging administrative, financial and service-related functions.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Conducted thorough research as needed which contributed significantly towards successful project outcomes.
Education
Associate of Science - General Studies
Keiser University
Lakeland, FL04-2014
Skills
- Exceptional organization
- Office administration
- Data entry proficiency
- Document preparation
- Attention to detail
- Written communication
- File maintenance
- Multitasking Abilities
Timeline
Guidance Secretary
PCSB, Lincoln Avenue Academy
07.2020 - 06.2021
Office Associate
City of Lakeland, Police Department
05.2000 - 01.2010
Associate of Science - General Studies
Keiser University