Rachel Tranbarger-Evans
One Day Denture
Winchester,IL
17
years of professional experience
Dental Receptionist managing high-volume front desk flow in a fast-paced dental office. Handles patient check-in and check-out, appointment scheduling, insurance reimbursement forms, and daily payment logs while supporting surgical room prep and chart retrieval. Also processes dental panoramic X-rays and keeps records, cash drawer totals, and bank deposits organized.
Work History
Dental Receptionist
6 Years 6 Months- Extremely high paced dental office where multitasking is a must.
- Answer phones and return calls
- Check patients in
- Collect patients payments and check them out
- Add each patients payments to daily log
- Schedule appointments
- Complete insurance reimbursement forms
- Clean and sterilize surgical room/dental instruments
- Set surgical room up for patients
- Go over surgical instruments with patients
- Perform dental panoramic xrays and develop them.
- Review medical chart
- Medicare patients with antibiotics pre procedures
- Seat surgical patients
- File all patient charts in alphabetical order as well as retrieving each chart prior to the patient’s appointment.
- Total out daily earnings/daily log, count cash drawer and fill out bank deposit slip.
Medical Receptionist
7 Months- Open up clinic/prepare for patients
- Greet patients
- Call patients to remind for appointments/make appointments and cancel appointments.
- Check insurance and verify eligibility
- Collect payments and add to daily log (print out log at the end of the day).
- Collect paperwork needed
- Review medical chart and medications
- Enter information into the computer systems. verify at each appointment.
- Count cash drawer
- Close clinic.
OB Technician
2 Years 10 Months- Assist patients with everyday needs.
- Obtain Vitals on patients and record in medical record
- Obtain Intake and Output and record in medical record
- Clear IV pumps
- Remove Foley Catheters
- Perform glucose checks on mothers and babies
- Deliver specimens to Laboratory
- Perform newborn hearing screenings
- Assist patients and infants with showers/baths
- Set up rooms for new patients
- Set up delivery trays for labor patients
CNA 3 South
1 Year- Assist patients with ADLS
- Obtain vitals and record in medical record
- Obtain Intake and output and record in medical record
- Clear IV pumps
- Remove foley catheters
- Perineal Care
- Glucose checks
- Deliver specimens to laboratory
- Assist patients with bath/showers
- Assist patients with bathroom needs
- Assist in feeding patients
- Assist with changing of patient dressings
- Hourly rounding
- Q2 hour medical record charting
Dental Assistant
2 Years 11 Months- Greeting patients and taking patients back to unit
- Preparing patients before doctor arrival
- Placing bands on patients braces
- Assisting Doctor with procedures
- Scheduling appointments
- Reviewing financial aspects for patients and braces
- Reviewing insurance coverage with patients
- Performing molds of patients teeth
- Making retainers
- Making models of patient teeth
- Performing Panoramic Xrays on patients
Education
Dental Assistant
Dean’s List 2008-2010, GPA, special accomplishments, theses etc.
Certified Nursing Aide
Dean’s List 2008-2010, GPA, special accomplishments, theses etc.
Diploma
Dean’s List 2008-2010, GPA, special accomplishments, theses etc.
Skills
Appointment scheduling
Patient check-in
Phone handling
Insurance verification
Customer service
able to type 56wpm
ability to multiple task
Time management
Basic computer skills
Payment processing
Patient records management
Timeline
Dental Receptionist
One Day Denture
02.2020 - CurrentRead More
Medical Receptionist
CASS COUNTY HEALTH CLINIC
10.2018 - 05.2019Read More
OB Technician
Passavant Area Hospital
12.2015 - 10.2018Read More
CNA 3 South
Passavant Area Hospital
12.2014 - 12.2015Read More
Dental Assistant
Dr. Robert Krueger
01.2010 - 12.2012Read More
Jacksonville High School
Diploma
Read More
Lincoln Land Community College
Certified Nursing Aide
Read More
Midwest Technical Institute
Dental Assistant
Read More