Rachel Trujillo
Colorado Springs,CO
Summary
Motivated Human Resources Specialist offering several years of experience promoting employee retention through incentive programs and well-researched compensation packages. Well-versed in employment regulations and records management requirements. Tech-savvy individual with advanced knowledge of job-related software. Diplomatic Human Resources Specialist with many years of comprehensive experience managing and guiding employees. Polished in conducting background checks, organizing, and scheduling interviews and administering employment benefits. Commended for creating positive organizational climate and improving employee morale and job satisfaction. Results-driven Human Resources Specialist known for exceptional productivity and efficiency in managing HR tasks. Specialize in talent acquisition, employee relations, and compliance management. Excel at communication, problem-solving, and adaptability, ensuring smooth HR operations and positive workplace environment. Embrace challenges with resilience and strategic thinking to support organizational goals.
Overview
6
6
years of professional experience
Work History
Human Resources Specialist
Ascent Health
2608 Palmer Park Blvd , CO
11.2024 - Current
- Recruitment and hiring
- Job posting and candidate screening
- Interview coordination and selection support
- New employee onboarding and orientation
- Payroll and benefits administration
- Facilitated communication between employees and management to resolve issues. and conflict resolution
- Performance management and appraisals
- Training and employee development
- Company policies and procedures
- Compliance with labor and employment laws
- Compensation and salary administration
- Employee engagement and retention
- Workplace health, safety, and well-being
- Disciplinary procedures and grievance handling
- Coordinated offboarding processes to ensure smooth transitions for departing employees., resignations, and exit interviews
- HR reporting and workforce analytics
- Supporting managers with HR-related matters
Patient Access and Referral Coordinator
Peak Gastroenterology Associates
08.2022 - Current
- Coordinated patient care by scheduling appointments, returning calls, gathering information, documenting accurately, registering patients, and verifying insurance information
- Facilitated communication with departments including schedulers, billing, medical assistants, and providers to ensure seamless patient access
- Entered and tracked patient referrals in the system to ensure timely follow-up
- Assisting at the front desk, greeting patients, checking in and out, resolving issues, and handling payments
Assistant Manager
Chuck E Cheese
05.2021 - 08.2022
- Led, motivated, and supervised staff while creating and managing team schedules to ensure operational efficiency
- Resolved customer complaints professionally to enhance satisfaction and loyalty
- Providing exceptional customer service
- Managing deposits and inventory with accuracy
- Ensuring smooth opening and closing of the store
- Assisted other departments by addressing inquiries and facilitating communication to improve collaboration
Caregiver
The Palisades at Broadmoor Park
09.2020 - 05.2021
- Assist residents with daily needs, bathing, dressing, and hygiene care
- Mobility assistant, transfer patients to wheelchair and stand by assist when walking or with a walker
- Companionship, engaging with clients in conversations, and emotional support
- Reporting to nurses of any changes in the patient
Education
High school diploma -
Doherty High School
05-2019
Skills
- UCHealth Epic system
- Google Suites
- Collaborative
- Adaptable
- Versatile communication
- Dependable
- Excel
- Microsoft word
- ADP Workforce Now
- Attention to Detail
Timeline
Human Resources Specialist
Ascent Health
11.2024 - Current
Patient Access and Referral Coordinator
Peak Gastroenterology Associates
08.2022 - Current
Assistant Manager
Chuck E Cheese
05.2021 - 08.2022
Caregiver
The Palisades at Broadmoor Park
09.2020 - 05.2021
High school diploma -
Doherty High School