Rachel Tucker
Fitchburg,WI
Summary
Experienced Lead Barista with a strong background in leadership developed through service in the Marine Corps. Motivated professional possessing exceptional multitasking, organizational, and time management abilities. Expertise in customer relationship management and team collaboration.
Overview
13
13
years of professional experience
Work History
Lead Barista
Firefly Coffeehouse
10.2021 - Current
- Train new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Foster a positive work atmosphere with clear communication, collaboration, and proactive problem-solving strategies.
- Build strong relationships with customers through attentive service, remembering preferences, and building report.
- Motivate employees to be productive and engaged in a Fast-paced environment.
Volunteer
86 Logistics Readiness Squadron Key Spouses
07.2019 - 10.2021
- Ensured mission readiness and resiliency and established a sense of community through sponsoring military families and providing resources.
- Collected and organized donations for incoming refugees on the military base.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Promoted partnerships with unit leadership and their families.
Logistics Corporal
Marine Corps
07.2011 - 07.2015
- Direct report for 15 Marines.
- Collaborated with supply administrators to manage Marine Corps supply reception, distribution for training exercises, and deployments.
- Supervised operation and organizational maintenance of weapon systems and special equipment.
- Detailed tracking of inventory through a management system for record keeping.
Education
Bachelor of Arts - Criminal Justice
Edgewood College
Madison, WI05.2019
Skills
- Leadership qualities and professionalism
- Team collaboration
- Critical Thinking
- Time Management
- Customer service-oriented
- Goal oriented
Timeline
Lead Barista
Firefly Coffeehouse
10.2021 - Current
Volunteer
86 Logistics Readiness Squadron Key Spouses
07.2019 - 10.2021
Logistics Corporal
Marine Corps
07.2011 - 07.2015
Bachelor of Arts - Criminal Justice
Edgewood College
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