Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Tucker

LAFAYETTE,IN

Summary

Warm and enthusiastic professional with well-rounded customer service experience. A great example of a team player while being more than capable of working independently. I try to approach any situation with a can-do attitude and unique perspective.

Overview

6
6
years of professional experience

Work History

Kitchen Supervisor

Indiana Veterans Home
08.2023 - Current
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Addressed resident complaints and concerns regarding menu options
  • Supervised food preparation, production, and plating for quality control and speed
  • Prepared, set-up and hosted monthly events for residents
  • Daily cleaning and organizing of kitchen
  • Monitored food inventory, supplies and waste
  • Unloaded deliveries from truck and stocked inventory multiple times a week

Housekeeper/Inspector

Holiday Inn Express Downtown
07.2022 - 08.2023
  • Upkeep of all areas in offices, lobby, and corridors.
  • Meticulously deep cleaned each guest room
  • Adhered to Holiday Inn housekeeping checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Ordered and organized Inventory
  • Responsible for all hiring and training of Housekeepers

Operations Manager

DOG. Hotel and Daycare
05.2018 - 06.2022
  • Supervision of 12 employees on their day-to-day tasks
  • Maintained social media and hosted client events
  • Front desk responsibilities, client interaction, sale of services
  • Training of all new employees on proper dog handling/behavioral correction
  • Supervised playgroups of 20-40 dogs
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of dogs in our care.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Education

High School Diploma -

Wheeling High School
Wheeling, IL
06.2002

Skills

  • High-volume dining
  • Recipes and menu planning
  • Kitchen staff coordination
  • Customer service excellence
  • Expert written and verbal communication
  • Leadership and supervision
  • Creative problem-solving with excellent follow through

Timeline

Kitchen Supervisor

Indiana Veterans Home
08.2023 - Current

Housekeeper/Inspector

Holiday Inn Express Downtown
07.2022 - 08.2023

Operations Manager

DOG. Hotel and Daycare
05.2018 - 06.2022

High School Diploma -

Wheeling High School

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