Rachel Turnage
Essex,Maryland
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Facility Administrator/Patient Care Technician
Davita Dialysis
Glen Burnie
06.2013 - 03.2023
- Managed and oversaw the daily overall clinical and business office coordination of the dialysis clinic including establishing, maintaining and submitting all required records, reports, and the operational affairs of the facility
- In addition, conducted the recruitment, training, and development of clinical staff
- Maintained effective personnel management and employee relations, including evaluating the performances of all personnel; approving and submitting all hours worked and counseling and disciplining employees
- Supervised the maintenance of equipment, building areas occupied by the facility and other property belonging to the facility to ensure it was well maintained and met current laws and regulations
- Collaborated with the medical Director and the Charge Nurse regarding the provision of quality patient care to ensure that patient care standards were met.
- Created and implemented policies and procedures for staff members to follow in order to maintain a safe working environment.
- Managed daily operations such as payroll, customer service, inventory control, and other administrative tasks related to running a facility.
- Worked closely with executive management team in developing strategic plans for achieving long-term objectives set forth by upper management.
- Conducted performance reviews for staff members on an annual basis in order to identify areas where improvement is necessary.
- Analyzed data from monthly reports and identified areas where improvements can be made in terms of cost savings or increasing efficiency.
- Implemented security measures such as access control systems, surveillance cameras and alarm systems designed to protect personnel, property and information stored within the premises.
Patient Care Technician
Davita Dialysis
Glen Burnie
06.2013 - 03.2023
- Worked under the supervision of nursing staff and other healthcare members to provide patient-specific one-on-one care to dialysis patients
- Worked with a team to provide detailed education regarding adequacy measures where appropriate
- Performed daily tasks such as evaluating and cannulating vascular access for pre and post treatments as well as obtaining pre and post vital signs
- In addition, performing the administration of heparin and initiating dialysis treatment according to prescribed orders, including blood flow.
- Created and implemented policies and procedures for staff members to follow in order to maintain a safe working environment.
- Managed daily operations such as payroll, customer service, inventory control, and other administrative tasks related to running a facility.
- Worked closely with executive management team in developing strategic plans for achieving long-term objectives set forth by upper management.
- Processed purchase orders for new materials needed for upkeep or repair of facilities.
Emergency Room Technician
Upper Chesapeake Medical Center
Bel Air
10.2000 - 06.2013
- Worked alongside doctors and nurses to provide technical support to ensure the needs of patient care were met
- Performed daily tasks such as assessing patients' needs, continuous monitoring of patient health, gathering necessary medical aid equipment
- In addition, obtained vitals, assisted in transportation of patients, collected necessary samples (blood, tissue, and other laboratory specimens) for tests, compiled patient reports, and in various occurrences performed life-saving measures.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Provided direct patient care and assistance to healthcare team members.
- Explained treatment procedures to patients and their families.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Ensured that all medical equipment was properly maintained and sterilized.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Recorded all pertinent information regarding patient encounters into electronic health records system.
- Facilitated communication between nurses, physicians and other healthcare providers involved in patient care.
Education
Associates in Biblical Studies -
Fresh Fire School of Ministry
06.2015
High School Diploma -
Lake Clifton High School
06.1988
Skills
- Administrative experience
- Dialysis
- Phlebotomy
- CPR Trained
- Problem solver
- Attention to detail
- Medical Records maintenance
- Performs well under pressure
- Clear communication
- Can work independently and with a team
- Environmental Compliance
- Facility Management
- Budget Administration
Languages
English
Timeline
Facility Administrator/Patient Care Technician
Davita Dialysis
06.2013 - 03.2023
Patient Care Technician
Davita Dialysis
06.2013 - 03.2023
Emergency Room Technician
Upper Chesapeake Medical Center
10.2000 - 06.2013
Associates in Biblical Studies -
Fresh Fire School of Ministry
High School Diploma -
Lake Clifton High School