Rachel Twomey
Newburgh,NY
Summary
Revenue Cycle Director specializing in revenue maximization and compliance. Demonstrated expertise in financial reporting and staff development, leading teams to improve operational efficiency. Proven ability to safeguard nonprofit revenue through strategic analysis and KPI monitoring.
Overview
13
13
years of professional experience
Work History
Revenue Cycle Director
Access Supports for Living
Middletown, NY
09.2023 - Current
- Supervised a billing team of up to 8 staff, overseeing billing operations, insurance authorizations, claims, denials, and collections.
- Maximized and safeguarded nonprofit revenue through AR and income analysis, audits, journal entries, payer aging review, and KPI monitoring.
- Ensured regulatory compliance and operational efficiency by maintaining billing policies, producing leadership reports, and mentoring staff to support agency outcomes.
Accounting Manager
Access Supports for Living
Middletown, NY
11.2022 - 09.2023
- Write formal staff evaluations and offer mentoring opportunities while also ensuring staff training and retention.
- Analyze financial reports, payment posting & business systems to extract data and ensure accuracy of transactions.
- Preparation of closing journal entries, business analytical reports, and account reconciliations on a monthly basis.
Accountant
Access Supports for Living
Middletown, NY
06.2021 - 11.2022
- Interpret general ledger accounts and manipulate data in various business systems to record into Intacct.
- Perform account reconciliations and create journal entries on a monthly basis.
- Run analyses and comparisons of data to create operational worksheets functional for company workflow.
Client Tax Specialist
National Tax & Financial Services
Newburgh, NY
09.2020 - 06.2021
- Input a high volume of tax returns into the system with accuracy and knowledge of current tax laws.
- Create tax forms to be submitted to the IRS within specific deadlines, such as 1099s and W-2s.
- Provide backup for multiple CPAS by completing general bookkeeping, maintaining financial reports and ledgers.
Accounts Payable Associate
Crystal Run Healthcare
Middletown, NY
09.2019 - 04.2020
- Maintain multiple company accounts (i.e. malpractice insurance, benefits and medical vendors).
- Manage payments to vendors and employees efficiently.
- Provide backup to coworkers whom managed essential vendors (i.e. Electric, internet, and phone).
Receptionist
National Tax & Financial Services
Newburgh, NY
08.2018 - 08.2019
- Answer multi-line phones; book appointments; greet clients; answer questions.
- Enter bookkeeping data; complete bank reconciliations.
- File client data; create and maintain client files.
- Receive payments from clients; handle incoming and outgoing data appropriately.
Office Assistant
National Tax & Financial Services
Newburgh, NY
01.2018 - 08.2018
- Provide office support to staff of 12+ professionals during tax season.
- Answer multi-line phones; greet clients.
- File client data; restock office supplies.
Site Supervisor/Accountant
Sensational Kids Program
Newburgh, NY
06.2013 - 08.2018
- Complete payroll; manage budget; bookkeeping; bank reconciliation; file taxes.
- Prepare financial statements; create newsletters; update and monitor Facebook page.
- Organize and supervise multiple activities at one time; Communicate with parents/ guardians.
Education
Bachelor of Science - Business Administration
Mount Saint Mary College (MSMC)
Newburgh, NY01.2018
Skills
- Revenue cycle management
- Financial reporting
- Budget oversight
- Effective communication
- Staff training and development
- Sage Intacct
- Microsoft Office Suite
- QuickBooks Online and Desktop
- G-Suite applications
- Social media management
Timeline
Revenue Cycle Director
Access Supports for Living
09.2023 - Current
Accounting Manager
Access Supports for Living
11.2022 - 09.2023
Accountant
Access Supports for Living
06.2021 - 11.2022
Client Tax Specialist
National Tax & Financial Services
09.2020 - 06.2021
Accounts Payable Associate
Crystal Run Healthcare
09.2019 - 04.2020
Receptionist
National Tax & Financial Services
08.2018 - 08.2019
Office Assistant
National Tax & Financial Services
01.2018 - 08.2018
Site Supervisor/Accountant
Sensational Kids Program
06.2013 - 08.2018
Bachelor of Science - Business Administration
Mount Saint Mary College (MSMC)