Paycom
Hi, I’m
Rachel Valdiviez
Lee's Summit,MO
Summary
Since returning to the work force nearly ten years ago, I have established a comprehensive knowledge of business operations, and developed a diverse set of skills, with an emphasis on Human Resources. Through this knowledge, I have become an integral corporate team member of a fast growing business. An HR team of one, that manages numerous aspects of the business including, payroll, benefits, recruitment, and performance management. Knowledge and experience in lower level IT functions, such as managing a Microsoft Office account, configuring complicated phone systems, trouble shooting various technology issues, correcting the issues or escalating them to the appropriate provider. Over the last several years my role has become focused solely on HR, managing five entities across four states. In the Director role I have developed and implemented systems and processes that align with company growth and engagement objectives, with an emphasis on the building of a robust HRIS. A persuasive and articulate communicator, who excels at problem solving and coaching managers on strategies that both protect the business and develop talent.
Overview
34
years of professional experience
1
Certification
Work History
Frontier Justice-Multiple locations
Director of Human Resources
11.2022 - Current
Job overview
- Realigned Corporate structure with Company President after business was acquired by Private Equity
- Responsible for rewriting policies, job descriptions, and realigning department structure
- Took the lead on the acquisition/transition plan for all 120 employees across 4 locations and served as the point of contact and source of communication company wide
- Created onboarding checklists and processes to be deployed for all employees to be transferred to new company in a short timeframe
- Coordinated and completed a conversion to new 401k and healthcare plans under a tight timeline
- Led the recruitment, hiring, and onboarding for a new location in 2023
- Responsible for setting up all employer tax accounts, HRIS, benefits, and coordination of training for leadership of this location
- Built the Performance management structure within the HRIS and managed the deployment, training, and implementation across two platforms.
- Responsible for onboarding of all new hires across multiple entities.
- Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization''s interests.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
Frontier Justice
Human Resources Manager
06.2014 - 11.2022
Job overview
- Designed and administered policies and procedures such as benefits, recruitment, learning and development, employee performance, evaluations and appraisals, and exit interviews
- Created and executed company events such as open enrollment, flu shots, birthday celebrations, holiday parties, and other company-sponsored events
- Assisted employees in solving their issues related to payroll, benefits, performance reviews and professional growth and development
- Responsible for employee relations, both pro-actively and as needed
- Responsible for ensuring a positive work environment through employee advocacy and mitigating any risk to the company by monitoring and advising leaders regarding compliance with internal HR policies, as well as federal and state laws and regulations
- Assisted with developing interview questions for prospective employees and evaluation templates to ensure company alignment in hiring decisions
- Completed background checks, supervised all new hire orientations, and maintained confidential employee records and reports
- Developed and coordinated recruitment efforts for all position levels.
Frontier Justice
Special Events Sales
06.2014 - 01.2016
Job overview
- Worked one on one with Corporate clients, as well as individuals to create, organize and implement events in our facility
- Created cost sheets, developed individualized proposals to provide the best experience based on the clients needs
- Coordinated the catering and staffing to ensure a great experience for each client.
Marillac Center
Education Coordinator
07.1990 - 10.1996
Job overview
- Worked with a comprehensive treatment team to ensure that all Special Education needs were being met for a diverse group of youth living in a Residential Treatment Center
- Attended IEP meetings and rounds with doctors, educators and therapists to ensure that all aspects of the treatment plan were addressed.
- Advocated for the appropriate placement of students within the least restrictive environment possible according to their specific needs.
- Served as a liaison between school staff, outside agencies, and community organizations to coordinate resources and services for students with disabilities.
- Developed positive relationships with treatment teams to foster communication and encourage involvement for student growth.
Education
Missouri State UniversitySpringfield, MO
Social Work
01.1990
Skills
- Human capital and leadership development
- Policy creation and implementation
- Recruitment coordination
- Succession Planning
- HR software proficiency
- Talent Acquisition
- Records Management
- Benefits Administration
Certification
SHRM Certified CP, 05/01/21, Current on required PDC’s for recertification.
Affiliations
- SHRM
Software
Microsoft Office
Paylocity
ADP
Timeline
Director of Human Resources
Frontier Justice-Multiple locations
11.2022 - Current
Human Resources Manager
Frontier Justice
06.2014 - 11.2022
Special Events Sales
Frontier Justice
06.2014 - 01.2016
Education Coordinator
Marillac Center
07.1990 - 10.1996
Missouri State University
Social Work