
Diligent Customer Service Specialist skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Service improvement
Clear communication
Strong teamwork
Customer service
Problem-solving
Active listening
Call management
Adaptability and flexibility
Complaint resolution
Data entry
Call center experience
Customer relations
Microsoft Excel
Computer proficiency
Scheduling
Account updating
Relationship building
Microsoft Office Suite