Rachel Villarrreal Ramirez
Houston
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level LCDC position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Stylist Sales Associate
Gorjana
Houston, TX
08.2023 - Current
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted with visual merchandising, creating compelling displays that showcased latest fashion collections.
- Managed efficient cash register operations.
HR Generalist
J Global Energy Inc
Houston, TX
03.2022 - 08.2022
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Developed and implemented onboarding and orientation programs for new employees.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Sales Associate
Saks Fifth Avenue
Houston, TX
05.2012 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
Education
Associate of Science - Mental Health Counseling
San Jacinto College
Houston, TX05-2026
Skills
- Client advocacy
- Behavioral assessment
- Customer outreach
- Customer service
- Organization
- Brand promotion
- Product knowledge
- Store policies and procedures
- Exceeding customer expectations
- Building customer loyalty
- Honest and dependable
- Team leadership
Certification
- Mental Health-Sub Abuse Counselor Occupational Certificate San Jacinto College 2025/05
Languages
Spanish
Professional Working
Timeline
Stylist Sales Associate
Gorjana
08.2023 - Current
HR Generalist
J Global Energy Inc
03.2022 - 08.2022
Sales Associate
Saks Fifth Avenue
05.2012 - 01.2020
Associate of Science - Mental Health Counseling
San Jacinto College