Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Walker

El Cajon,United States

Summary

Structured Laboratory Assistant offering background in collecting, processing and analyzing various specimens. Familiar with basic medical terminology, laboratory protocols and testing procedures. Recognized for performing laboratory tests and procedures with attention to detail, optimum quality and expedience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Laboratory Patient Representative

Sonora Quest Laboratories
Phoenix, AZ
10.2018 - 09.2019
  • Verified any changes or data updates to patient records and checked insurance information at each appointment.
  • Monitored patient flow throughout day to maintain appointment times and schedules.
  • Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
  • Informed patients of excessive wait times and offered to reschedule appointments.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Implemented lab procedures to prevent errors and protect staff.
  • Obtained samples for testing following standard protocols.
  • Processed patient specimens according to priority and documented results.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
  • Logged patient information and recorded results into system.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Organized daily work based on collection priority.

Laboratory/Phlebotomy Technician

Quest Diagnostics
Fresno, CA
07.2015 - 09.2018
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Managed over 50 patients per day.
  • Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
  • Collected fluid or tissue samples by using appropriate collection procedures.
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
  • Processed patient specimens according to priority and documented results.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.

Laboratory Assistant

Community Regional Medical Center Of Fresno
Fresno, CA
07.2009 - 09.2012
  • Implemented lab procedures to prevent errors and protect staff.
  • Obtained samples for testing following standard protocols.
  • Analyzed test data and presented findings using charts and graphs.
  • Processed patient specimens according to priority and documented results.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
  • Logged patient information and recorded results into system.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Prepared blood smears and determined levels of normalcy.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Maintained documentation on tests performed in lab.
  • Interpreted and documented results of tests into active databases and communicated results to internal customers.
  • Managed over 50 patients per day.

Education

Bachelor of Science - Clinical Laboratory Scientist

National University
La Jolla, CA
05.2024

Associate of Science - Clinical Administrative Medical Assistant

San Joaquin Valley College
Fresno, CA
05.2004

Skills

  • Medical Admissions
  • Documenting and Recording Information
  • Analytical Thinking
  • Equipment Calibration
  • Laboratory Operation
  • Specimen Analysis
  • Disposal Procedures
  • Contributing Team Player
  • Specimen Processing
  • Inventory Control
  • Reagent Preparation
  • Urinalysis
  • Sterilizing Equipment Use
  • Entering Patient Data
  • Calm and Effective Under Pressure
  • Caring and Empathetic
  • Patient Confidentiality and Data Security
  • Equipment Inspection

Certification

  • Certified Phlebotomy Technician, California Department Public Health - 03/29/2022-03/28/2024
  • BLS Provider, CPR Suppliers LLC, 04/12/2022-04/24/2024

Timeline

Laboratory Patient Representative

Sonora Quest Laboratories
10.2018 - 09.2019

Laboratory/Phlebotomy Technician

Quest Diagnostics
07.2015 - 09.2018

Laboratory Assistant

Community Regional Medical Center Of Fresno
07.2009 - 09.2012

Bachelor of Science - Clinical Laboratory Scientist

National University

Associate of Science - Clinical Administrative Medical Assistant

San Joaquin Valley College

Similar Profiles

CREATE PROFILE
Rachel Walker