Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Walker

Grapevine,TX

Summary

Client-oriented Sales Executive with 9 years of experience in hospitality and sales. A proven track record of exceeding aggressive revenue goals by cultivating client relationships, accurately forecasting, and flawlessly executing corporate events. Leader with excellent communication skills, high quality of work, and able to work independently.

Overview

5
5
years of professional experience

Work History

Restaurant Sales Executive

Gaylord Texan Resort & Convention Center
06.2022 - Current

Responsible for selling and servicing group business in the restaurant outlets, Paradise Spring Waterpark, and Glass Cactus event space at the Gaylord Texan. I work closely with the Events and Sales Team to ensure we are selling adequate space and setting the restaurant teams up to provide memorable events for clients.

  • Increased team sales by 214% from 2021 to 2023
  • Actualized 17.1 million to a goal of 12.9 million in 2023
  • Closed 2 million in new business in 2024

Assistant Restaurant Manager

Gaylord Texan Resort & Convention Center
12.2020 - 06.2022

Responsible for hiring, scheduling and managing up to a 60 person team. Daily duties included executing private events, maintaining inventory, daily and weekly ordering, and overseeing the work of F&B outlets by suggesting improvements and changes at the Gaylord Texan Resort. I worked closely with directors to identify and resolve issues or opportunities with the team members as they arose.

Achieved 100% on Employee Satisfaction Survey in 2021.

Conference Services Intern

Benchmark Hospitality
06.2019 - 03.2020

Intern program shadowing positions in the Conference Services department for Benchmark Hospitality at Deloitte University. During this program, I observed how each position plans and executes conference events for its 800 room private hotel and meeting spaces. Daily duties included planning with clients, office reports, and shadowing each position.

Education

Bachelor of Science - Hospitality Management

University of North Texas
Denton, TX
05.2020

Skills

  • Solution Selling
  • Forecasting
  • Upselling Strategies
  • Team Management
  • Event Management
  • Negotiation
  • Client Retention Strategies
  • CRM System

Timeline

Restaurant Sales Executive

Gaylord Texan Resort & Convention Center
06.2022 - Current

Assistant Restaurant Manager

Gaylord Texan Resort & Convention Center
12.2020 - 06.2022

Conference Services Intern

Benchmark Hospitality
06.2019 - 03.2020

Bachelor of Science - Hospitality Management

University of North Texas
Rachel Walker