Rachel Wallace
Kirkwood,MO
Summary
Dedicated and compassionate Board-Certified Medical Assistant (NRCMA) Board Certified Phlebotomist (NRCPT) with a progressive career history in direct patient care, triage, and care coordination in a fast paced environment which demonstrating good time management and attention to detail. Women's Heath Care has been my focus for 12+ years. I am motivated, a fast learner, and willing to start in a new field if presented with opportunity to expand my knowledge and experience. I am able to acclimate to any work environment and navigate and learn a new electronic medical record system with confidence. I have shown strong clinical judgement with my previous employers and I value teamwork and sense of unity with others I work with.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Phone Triage
STL Fertility NRCMA/NRCPT
06.2020 - 04.2021
- Obtained vital signs, patient histories, ordered medications and provided patient education
- Administered medications in the form of injections per order from physician
- Assisted with in office procedures such as egg retrievals and embryo transfers
- Notified patients of lab results, diagnostic results and educated on treatment plans or scheduled follow up with physician as needed
- Started IV’s under supervision of RN
- Kept inventory and ordered supplies
- Performed Phlebotomy
- Refilled prescriptions as directed by physician
- Pre-op and Post-op patients after procedures
- Scheduled appointments and in office procedures
Nursing Clinical Coordinator
MCRM Fertility NRCMA/NRCPT
07.2015 - 03.2020
- Coordinated 30+ patients per month going through infertility treatments such as IVF, Embryo Transfer Cycles and managing pregnancy until 10 weeks of gestation.
- Created medication protocols under supervision of physician.
- Ordered medication for treatment cycles, submitted prior authorizations
- Performed medication teaching, how to dose/mix and administer injections, nutrition education and emotional support/counseling
- Started IV’s under supervision of RN
- Assisted in OR with egg retrievals and embryo transfers
- Submitted written reports, verbal summaries to support accurate medical ICD-10 coding and treatment plans
- Experience working with eIVF (Reproductive Endocrinology electronic medical record system)
- Uphold legal standards, HIPPA requirements and facility guidelines by obtaining written consent and securing patient information.
- Responsible for the emergency call phone. Patient's had access to this 24/7 with urgent medication questions or if they have an urgent need related to fertility/obstetric treatment.
- Notified patients lab results/genetic testing results and counseled patients based on physician recommendations for treatment.
Surgical Assistant
Creekside Women’s Care NRCMA/NRCPT
06.2013 - 06.2015
- Obtained vital signs, patient histories, ordered medications and provided patient education
- Administered medications in the form of injections per order from physician
- Performed Bone Density Scans
- Assisted with in office procedures such as; Colposcopy, LEEP, Insertion and Removal of IUD/Implanon and endometrial biopsies and other OBGYN procedures.
- Obtained fetal heart tones and performed NST’s on obstetric patients, interpreted results and presented to physician for recommendations.
- Notified patients of lab results, diagnostic results and educated them on treatment plans or scheduled follow up with physician if needed.
- Phone Triage
Surgical Assistant
Lintecum and Nickell NRCMA/NRCPT
01.2013 - 06.2013
- Obtained vital signs, patient histories, ordered medications and provided patient education
- Administered medications in the form of injections per order from physician
- Performed Bone Density Scans
- Assisted with in office procedures such as; Colposcopy, LEEP, Insertion and Removal of IUD/Implanon and endometrial biopsies and other OBGYN procedures.
- Obtained fetal heart tones and performed NST’s on obstetric patients, interpreted results and presented to physician for recommendations.
- Notified patients of lab results, diagnostic results and educated them on treatment plans or scheduled follow up with physician if needed.
- Phone Triage
- Assisted with C-sections, D&C, ablations and other out-patient procedures
Surgical Assistant
Healthcare for Women NRCMA/NRCPT
08.2009 - 01.2013
- Obtained vital signs, patient histories, ordered medications and provided patient education
- Administered medications in the form of injections per order from physician
- Performed Bone Density Scans
- Assisted with in office procedures such as; Colposcopy, LEEP, Insertion and Removal of IUD/Implanon and endometrial biopsies and other OBGYN procedures.
- Obtained fetal heart tones and performed NST’s on obstetric patients, interpreted results and presented to physician for recommendations.
- Notified patients of lab results, diagnostic results and educated them on treatment plans or scheduled follow up with physician if needed.
- Phone Triage
- Assisted with C-sections, D&C, ablations and other out-patient procedures
Education
Certificate - Nationally Registered Board Certified Medical Assistant/Phlebotomist
CONCORDE CAREER COLLEGE
KANSAS CITY, MOSkills
- Triage skills
- Telephone management
- Inbound phone call handling
- Telephone line installation
Certification
- BLS (Basic Life Support) Certified
- ACLS (Advanced Cardiac Life Support) Certified
- OSHA/HIPPA Certified
Timeline
Phone Triage
STL Fertility NRCMA/NRCPT
06.2020 - 04.2021
Nursing Clinical Coordinator
MCRM Fertility NRCMA/NRCPT
07.2015 - 03.2020
Surgical Assistant
Creekside Women’s Care NRCMA/NRCPT
06.2013 - 06.2015
Surgical Assistant
Lintecum and Nickell NRCMA/NRCPT
01.2013 - 06.2013
Surgical Assistant
Healthcare for Women NRCMA/NRCPT
08.2009 - 01.2013
Certificate - Nationally Registered Board Certified Medical Assistant/Phlebotomist
CONCORDE CAREER COLLEGE
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