Rachel Watkins
San Marcos,Texas
Summary
Dynamic team leader with an unwavering commitment to developing high-quality training programs. Specializes in curriculum development and project management, demonstrating exceptional organizational and communication skills. Achieved significant improvements in training processes and employee performance, positioning companies for greater efficiency and success. Skilled in crafting and delivering engaging learning materials to diverse audiences.
Overview
6
6
years of professional experience
Work History
Assistant Principal
Stepping Stone School
Kyle, Texas
04.2025 - Current
- Developed and implemented school policies to enhance student learning environments.
- Ensured that all safety protocols were followed by staff members during school events.
- Evaluated teacher performance through classroom observations, reviews of lesson plans and feedback from parents and students.
- Managed school administration operations and organized teacher schedules, student registration processes and class orientation sessions.
PRODUCT PROCESS TRAINER II
FIS Global
Remote, Texas
02.2022 - 06.2024
- Created Content on multiple platforms for training purposes
- Maintained accurate records of all training activities, including attendance, evaluations and assessments
- Assessed individual performance levels to identify areas for improvement and create targeted training plans
- Ensured compliance with company policies, procedures, laws and regulations related to customer relations
CLIENT REPRESENTATIVE
Franklin Templeton Investments
Remote, Texas
11.2021 - 02.2022
- Assisted clients with investment inquiries and account management tasks.
- Maintained accurate records of client interactions and transactions.
- Conducted follow-up calls to ensure ongoing client engagement and support.
- Participated in team meetings to discuss strategies for improving customer experience.
OWNER
Elora's Bowtique
Woodbridge, Virginia
11.2019 - 10.2021
- Managed the daily operations related to customer service, inventory management, and marketing.
- Managed budgets effectively by accurately forecasting expenses and revenues.
- Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.
- Analyzed financial data to ensure optimal profitability for the company.
Education
HIGH SCHOOL DIPLOMA -
Hayfield Secondary School
Alexandria, Virginia06.2015
Skills
- Feedback Delivery
- Group Facilitation
- Multimedia Creation
- Curriculum Development
- Project Management
- Organizational Skills
- Time Management
- Effective Communication
- Proficient with Microsoft applications
Timeline
Assistant Principal
Stepping Stone School
04.2025 - Current
PRODUCT PROCESS TRAINER II
FIS Global
02.2022 - 06.2024
CLIENT REPRESENTATIVE
Franklin Templeton Investments
11.2021 - 02.2022
OWNER
Elora's Bowtique
11.2019 - 10.2021
HIGH SCHOOL DIPLOMA -
Hayfield Secondary School
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