Rachel Wilkes
Dallas,TX
Summary
Articulate medical sales professional with vast experience in a multitude of doctors offices and aesthetic accounts. Key Account Manager with strategic and analytical approach to increasing consumable revenue sales in current key accounts. Specialties include business development, marketing strategy, account management, social networking, and event planning. My drive for excellence comes from my desire to help aesthetic providers and patients achieve remarkable outcomes.
Overview
16
16
years of professional experience
Work History
Key Account Manager
Cutera, Inc
Dallas, TX
04.2022 - 10.2023
- FY 2023 Q3 110% Attainment to Quota - Ranked second in AviClear sales in KAM division - on track for President's Club (top 10% of company)
- FY 2023 Q2 118% Attainment to Quota - Ranked second in AviClear sales in KAM division - on track for President's Club (top 10% of company)
- FY 2023 Q1 138% Attainment to Quota - Top AviClear sales rep in KAM division - on track for President's Club (top 10% of company)
- FY 2022 Q4 108% Attainment to Quota
- FY 2022 Q3 102% Attainment to Quota
- FY 2022 Q2 94% Attainment to Quota
- Launched the first and only FDA cleared energy based device to treat acne, AviClear
- Rolled out AviClear systems for marketing and utilization in multiple offices across two states
- Supported the current set of Cutera customers in the Dallas West territory by providing valuable practice development strategies to drive consumable and capital equipment lead generation
- Strategized, executed, and implemented account management initiatives related to the consumable distribution of the company's products
- Drove consumable revenue, increases customer utilization and identified opportunities to expand the current customer portfolio
- Built and developed positive relationships between major key customers
- Meet wit key customer accounts on a quarterly basis to ensure customer happiness and drive sales
- Sold company products in the established territory via sales presentations, events, promotional activities, and educational events
Territory Manager
Cutera, Inc
Dallas, TX
03.2021 - 03.2022
- FY 2021 Q3 96% Attainment to Quota
- FY 2021 Q4 100% Attainment to Quota
- FY 2022 Q1 100% Attainment to Quota
- Managed the Dallas-Fort Worth, Oklahoma, and west Texas territory to generate new business while also maintaining relationships with current accounts
- Maintained up-to-date knowledge of Cutera's product portfolio and performs competitor analysis in order to favorably position specific products to prospective buyers
- Prospected on specialties such as plastic surgeons, dermatologists, OBGYN etc., as well as maintaining relationships and providing support with current customers to uncover new opportunities
- Responsible for setting 5-10 meetings per day via cold calling as well as attending 3 meetings a day in order to consistently keep the pipeline full from a monthly, quarterly, and yearly standpoint
- Sustained constant communication with the area sales manager and regional manager in order to update the status of meetings as well as the status of working deals in order to help achieve the team's quarterly revenue goals
- Proficient in laser physics and how to speak to the science of lasers in order to fit specific customer needs
Advanced Biologics Specialist
Wright Medical Technology Inc./Stryker
11.2019 - 03.2021
- FY20 Q1 102% Attainment to Quota
- FY20 Q2 98% Attainment to Quota
- FY20 Q3 102% Attainment to Quota
- FY20 Q4 108% Attainment to Quota
- Acheived 105% of territory growth goal
- Responsible for growing sales within Wright Medical’s Biologics portfolio in the Dallas/Fort Worth area. Focused on orthobiologics for applications within trauma, foot and ankle, orthopedic oncology, hip/pelvis, pediatrics, and soft tissue reconstruction
- Educated and informs surgeons and hospital staff as to the proper use of Wright's products
- Regularly communicated with the upper and lower extremity teams to discuss leads and sales opportunities in order to drive monthly revenue and hit quarterly quota
- Conducted regular sales calls and in person visits to develop customer relationships
- Scheduled and attended lunches with both new and existing customers to discuss Wright's biologics portfolio
- Attended labs with both the Upper and Lower extremity team in order to develop knowledge of Wright's hardware and biologics applications
- Provided case coverage when needed
Regional Sales Associate
Isto Biologics
03.2018 - 10.2019
- Exceeded objectives in six consecutive quarters
- 10 out of 10 sales objectives achieved in 17 consecutive months
- 103% Attainment to Quota over 17 months
- First associate to sell a new to market bone graft in Texas
- Rep assisting in growth for a multi state territory of - Texas, Oklahoma, and Arkansas
- Trained distributors and physicians on how to use products in both OR and in-service settings
- Led product demos with spine, orthopedic, pain management, and plastic surgeons to explain the benefits of our products and how to use them
- Targeted and sold products to medical spas and plastic surgeons - trained staff in both the operating room and in-office setting
- Experience in three states acquiring hospital approvals
- Trained new hires on navigating the OR and product use
- Scheduled and attended over 120 meetings with orthopedic surgeons, neurosurgeons, plastic surgeons, and podiatrists
- Regularly performed cold-calling and follow-ups with leads to secure new revenue
Buyer and Department Manager
The J.E. Neilson Co
03.2017 - 01.2018
- Responsible for planning, selecting, and purchasing merchandise for the Ladies department
- Worked to exceed the season goal of over $100,000 per quarter
- Managed a team of eight sales professionals; provided regular coaching on sales strategies and creating exceptional customer service experiences
- Performed detailed reviewed of high and low-performing products
Account Executive
Brad Hughes And Associates
08.2014 - 03.2017
- Account executive for all contemporary collections in the Southwest territory including specialty boutiques and major department stores
- Worked closely with buyers and vendors in collaboration on product and development
- Maintained daily follow-through with vendors and supply chain to ensure timely delivery to all accounts
- Managed daily workflow of store communication, merchandise orders, vendor communications, advertising, and marketing
Account Executive
Aire Showroom
08.2013 - 08.2014
- Prepared marketing strategies to increase sales through email blasts, social media, and photography
- Collaborated with national vendors to create new, effective sales strategies
- Traveled to national markets including New York and Las Vegas to work with existing accounts along with prospecting new business
Account Executive
Ritz Group
01.2012 - 08.2013
- Responsible for $1 million in sales per year
- Maintained and built relationships with over 100 accounts in seven states and actively expanded a customer base
Sales Associate
Saks Fifth Avenue
05.2010 - 09.2011
- Developed and cultivated business by maintaining customer relationships with excellent service
- Cross sold merchandise throughout the store to meet monthly goals averaging from $40,000 - $50,000
Sales Associate
Neiman Marcus Group Ltd LLC
09.2007 - 04.2010
- Maintained monthly sales goal by implementing up-selling strategies, encompassing recommendation of accessories and complementary purchases
Education
Bachelor of Science - Family And Consumer Sciences
The University of Mississippi, 2007
University, MS05.2007
Skills
- Business Development
- Marketing Strategy
- Customer Retention
- Account Management
- Strategic Planning
- Brand Development
- Sales presentations
- Direct Sales
- Customer Service
- Problem Solving
- Event Planning
- Consultative Sales Approach
- Account Development
- Revenue Generation
- Social Media Marketing
- Client Needs Assessment
- Social Media Platforms
- Business Strategies
- Territory Management
- Client Relationship-Building
- Promotions and Marketing Strategies
- Promote Products
- Sales Territory Growth
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Key Account Manager
Cutera, Inc
04.2022 - 10.2023
Territory Manager
Cutera, Inc
03.2021 - 03.2022
Advanced Biologics Specialist
Wright Medical Technology Inc./Stryker
11.2019 - 03.2021
Regional Sales Associate
Isto Biologics
03.2018 - 10.2019
Buyer and Department Manager
The J.E. Neilson Co
03.2017 - 01.2018
Account Executive
Brad Hughes And Associates
08.2014 - 03.2017
Account Executive
Aire Showroom
08.2013 - 08.2014
Account Executive
Ritz Group
01.2012 - 08.2013
Sales Associate
Saks Fifth Avenue
05.2010 - 09.2011
Sales Associate
Neiman Marcus Group Ltd LLC
09.2007 - 04.2010
Bachelor of Science - Family And Consumer Sciences
The University of Mississippi, 2007