Rachel Wilson
1875 Cromwell Street,MI
Summary
Dynamic Quality Incentives Specialist with a proven track record at Capital Internal Medicine Associates, enhancing patient scheduling and compliance through expert problem-solving and analytical thinking. Successfully streamlined operations and improved patient flow, while fostering collaboration across teams to drive quality improvement initiatives. Skilled in documentation management and customer relations.
Overview
2019
2019
years of professional experience
Work History
Quality Incentives Specialist
Capital Internal Medicine Associates
- Streamlined patient scheduling processes to enhance appointment management and minimize wait times.
- Administered electronic health record (EHR) systems to uphold accuracy and regulatory compliance in patient records.
- Established office protocols to enhance patient flow and streamline operations.
- Adhered to company policies and procedures to ensure high-quality work delivery.
- Facilitated collaboration among cross-functional teams to ensure timely and budget-compliant project completion.
- Streamlined information gathering, organization, and input into digital database.
- Organized and entered information into database system to ensure data accuracy.
Quality Incentive Specialist
McLaren Greater Lansing
Lansing, MI
06.2000 - 06.2018
- Evaluated patient care data to uncover trends and enhance testing compliance.
- Facilitated collaboration among cross-functional teams to drive quality improvement initiatives.
- Facilitated patient education on essential testing protocols and executed outreach initiatives to improve compliance.
Education
Associate of Science - Medical Assistance
Davenport University
Lansing, MISkills
Customer relations
Expert problem solving
Analytical thinking
Documentation management
Timeline
Quality Incentive Specialist
McLaren Greater Lansing
06.2000 - 06.2018
Quality Incentives Specialist
Capital Internal Medicine Associates
Associate of Science - Medical Assistance
Davenport University