Summary
Work History
Education
Skills
Languages
Timeline
pwb

Rachel Womble

Waynesboro,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and learn new skills.

Work History

Delivery Driver

DoorDash
Waynesboro
08 2023 - Current
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Front Desk Associate

Days Inn
Waynesboro, VA
01 2022 - 09 2023
  • Greet all guests and assist them with check-in and check-out
  • Night audit
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Handled high-pressure situations calmly, maintaining professionalism at all times.

Deli Associate

Martins
Waynesboro, VA
04 2021 - 01 2022
  • Providing exceptional service to deli counter customers by answering questions, providing samples andresponding to requests
  • Recommending, slicing, weighing, packaging and pricing meats and cheeses
  • Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.

Guest Service Representative

Hampton by Hilton
Waynesboro, VA
04 2020 - 04 2021
  • Greet all guests and assist them with check-in and check-out
  • Manage guest bookings and reservations.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Implemented upselling strategies during check-in process to maximize revenue opportunities without compromising guest satisfaction levels.

Merchandise processor

Best Buy
Staunton, VA
01 2019 - 04 2020
  • Prepare merchandise for shipment to appropriate departments/locations
  • Pack, and label merchandisefor shipping.
  • Collaborated with team members to process high volumes of merchandise during peak seasons, ensuring timely delivery to customers.
  • Maintained cleanliness and organization throughout the warehouse facility, creating an efficient workspace conducive to optimal productivity.

Bartender

Bold Rock Hard Cider
Nellysford, VA
10 2016 - 02 2019
  • Work directly with customers by mixing and serving drink orders, verifying age requirements, knowingalcohol pairing and tastes, processing payments, managing inventory and cleaning bar supplies
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.

Server

Outback Steakhouse
Waynesboro, VA
11 2014 - 03 2016
  • Serviced guests with food and beverage requests in a timely, professional, and friendly manner
  • Tookadvantage of excellent menu knowledge to advise customers and upsell menu items when possible
  • Ensured all tables and silverware were placed neatly and everything was tidy and clean at all times.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Clerical Specialist

Augusta Health
Fishersville, VA
08 2007 - 12 2014
  • Answering incoming phone calls, updating patient charts, replenishing office supplies, data entry,schedule appointmens, and admit patients.
  • Maintained strict confidentiality while handling sensitive client information, adhering to established security protocols.
  • Supported team members by taking on additional tasks during high-volume periods, ensuring deadlines were met consistently.
  • Ensured prompt delivery of time-sensitive materials to clients through effective prioritization and coordination with mail services.

EMT-Intermediate

Waynesboro First Aid Crew
Waynesboro,Va
08 2007 - 02 2014
  • Maintained professionalism under pressure, providing calm guidance and direction to patients in need of immediate medical assistance.
  • Conducted thorough patient assessments, identifying critical health issues and prioritizing treatment plans accordingly.
  • Ensured compliance with state regulations regarding continuing education requirements for EMT licensure renewal purposes.
  • Provided compassionate care to patients and their families during difficult moments, offering emotional support when needed.

Education

General Diploma -

Waynesboro High School
06.2007

Skills

  • Customer Service (10 years)
  • Clerical experience (6 years)
  • Conflict management
  • Spanish - Basic

Languages

Spanish

Timeline

Delivery Driver

DoorDash
08 2023 - Current

Front Desk Associate

Days Inn
01 2022 - 09 2023

Deli Associate

Martins
04 2021 - 01 2022

Guest Service Representative

Hampton by Hilton
04 2020 - 04 2021

Merchandise processor

Best Buy
01 2019 - 04 2020

Bartender

Bold Rock Hard Cider
10 2016 - 02 2019

Server

Outback Steakhouse
11 2014 - 03 2016

Clerical Specialist

Augusta Health
08 2007 - 12 2014

EMT-Intermediate

Waynesboro First Aid Crew
08 2007 - 02 2014

General Diploma -

Waynesboro High School

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Rachel Womble