Rachel Wortham
Yorkville,IL
Summary
Detail-oriented professional with extensive experience in invoice processing and billing dispute resolution. Proven ability in account reconciliation and customer relationship management, ensuring accurate final bill preparation for title companies.
Overview
13
13
years of professional experience
Work History
Fiscal Clerk
Village of Sugar Grove
Sugar Grove, IL
06.2021 - Current
- Processed invoices and payment requests to ensure timely payment for municipal services.
- Resolved customer inquiries to enhance satisfaction regarding billing issues and payment disputes.
- Created Final Bills to facilitate smooth closing procedures on house sales.
Office Manager
Wood River Inc
Yorkville, IL
04.2013 - 07.2021
- Managed daily office operations and ensured smooth workflow across departments.
- Coordinated schedules and maintained calendars for senior management and staff.
- Oversaw office supply inventory and ordered necessary materials as required.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Administrative Assistant
Vitality Animal Chiropractic
Aurora, Illinois
09.2018 - 05.2019
- Managed appointment scheduling for clients and chiropractors in a busy clinic environment.
- Maintained patient records and documentation using electronic health record systems.
- Assisted chiropractors with office procedures and client consultations as needed.
- Organized inventory of supplies, ensuring availability for daily operations.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
High School Diploma -
Yorkville High School
797 Game Farm Road Yorkville, Illinois06-2009
Skills
- Invoice processing
- Billing disputes
- Final bill preparation for title companies
- Account reconciliation
- Accounts payable
- Customer relationship management
Timeline
Fiscal Clerk
Village of Sugar Grove
06.2021 - Current
Administrative Assistant
Vitality Animal Chiropractic
09.2018 - 05.2019
Office Manager
Wood River Inc
04.2013 - 07.2021
High School Diploma -
Yorkville High School