Rachel Zaborsky
Claymont,Delaware
Summary
I am a biochemistry student at the University of Delaware with a strong background in both research and healthcare. Through my experience in undergraduate research and nearly five years working in a medical office, I have built skills in problem-solving, organization, and communication. I approach every task with a readiness to learn and a commitment to putting in full effort. My goal is to contribute value wherever I work while continuing to grow personally and professionally.
Overview
5
5
years of professional experience
Work History
Patient Service Representative
United Medical Associates
11.2020 - Current
- Managed high-volume medical record requests, compiling and dispatching accurate documentation for over 50 requests per week to support seamless patient care and legal compliance
- Coordinated daily tasks including data entry, billing, and project assignments for 200+ patients monthly, improving office efficiency by reducing processing times by 15% and contributing to a high client satisfaction rate
- Handled confidential information with precision, ensuring HIPAA adherence with zero breaches over four years
Undergraduate Research Assistant
University of Delaware
06.2025 - 08.2025
- Redesigned university lab course curriculum in collaboration with professors, developing 5 innovative experiments that aligned with learning objectives for introductory biochemistry
- Applied creative problem-solving to create meaningful, hands-on activities that supported skill-building for incoming University students
- Tested and refined new scientific protocols that serve 150+ undergraduates per semester
Camp Counselor
Rock Mountain Bible Camp
07.2020 - 08.2020
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Ensured smooth execution of activities by efficiently managing time and resources throughout each day.
- Was responsible for the safety and well-being of children of ages 5-12 at a sleepaway camp for 24 hours a day, 7 days a week over the course of a month
Education
Bachelor's degree - Biochemistry
University of Delaware
05.2026
Associate of Science - AS - Chemistry with a Math Concentration
Delaware Technical Community College
05.2024
Skills
- Research skills
- Problem solving
- Attention to detail
- Verbal and written communication
- Punctual and hardworking
- Patient care management
- Project management
- Policy understanding
- HIPAA compliance
- Medical billing
Languages
English
Native or Bilingual
Russian
Professional Working
Spanish
Elementary
Timeline
Undergraduate Research Assistant
University of Delaware
06.2025 - 08.2025
Patient Service Representative
United Medical Associates
11.2020 - Current
Camp Counselor
Rock Mountain Bible Camp
07.2020 - 08.2020
Associate of Science - AS - Chemistry with a Math Concentration
Delaware Technical Community College
Bachelor's degree - Biochemistry
University of Delaware
Awards
Blunt Scholarship Award, Merit Scholarship
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