Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
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RACHEL ZIMMERMAN

San Diego,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Hostess

Marisi La Jolla
09.2023 - Current
  • Organize 200+ guests per night through the Open Table app, while prioritizing guest requests.
  • Greet customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.
  • Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Private Surf Instructor

Self-employed
07.2023 - Current
  • Enhance student surfing abilities by implementing personalized coaching techniques and tailored lesson plans.
  • Promote private beginner surf lessons and surfing tips through Facebook groups and the Beach Babes Surfing website/blog.
  • Communicate promptly with inquiries and schedule reoccurring or single lessons.

Emergency Medical Technician (EMT)

Air Care Ambulance
12.2022 - 08.2023
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.

Server and Bartender

The Wild Goat Sports Bar & Grill
07.2022 - 09.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Hostess

Shore Rider Restaurant
03.2021 - 09.2021
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Social Media Coordinator

Shore Rider Restaurant
03.2021 - 09.2021
  • Increased customer engagement through social media.
  • Interacted with customers in an effort to take advantage of positive posts and feedback to boost brand identification.
  • Created social media content with consistent content and tone.

Gymnastics Coach

La Jolla YMCA
06.2017 - 10.2018
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.

Education

Bachelor of Science - Human Physiology

University of Oregon
Eugene, OR
09.2022

Skills

  • Customer Service
  • Content Marketing
  • Stress Management
  • Goal setting
  • Problem-solving

Certification

  • Emergency Medical Technician - Basic, San Diego County Emergency Medical Services, 10/2022
  • American Heart Association Basic Life Support Provider, 09/2022

Volunteer Experience

  • Scripps Green Hospital
  • Urban Surf 4 Kids
  • Ride Above Disability (RAD) Therapeutic Riding Center

Timeline

Hostess

Marisi La Jolla
09.2023 - Current

Private Surf Instructor

Self-employed
07.2023 - Current

Emergency Medical Technician (EMT)

Air Care Ambulance
12.2022 - 08.2023

Server and Bartender

The Wild Goat Sports Bar & Grill
07.2022 - 09.2022

Hostess

Shore Rider Restaurant
03.2021 - 09.2021

Social Media Coordinator

Shore Rider Restaurant
03.2021 - 09.2021

Gymnastics Coach

La Jolla YMCA
06.2017 - 10.2018

Bachelor of Science - Human Physiology

University of Oregon

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RACHEL ZIMMERMAN