Proficient in Microsoft Office Suite
Rachel Zinneman
Hanover,PA
Summary
Dynamic and detail-oriented HR professional with a strong background in HR operations, onboarding, and compliance. Proven ability to manage HRIS systems, coordinate pre-employment processes, and handle confidential information with professionalism. Skilled in enhancing employee relations and streamlining HR workflows to drive organizational efficiency. Adept at maintaining compliance with regulatory requirements and fostering positive employee experiences.
Overview
11
11
years of professional experience
Work History
HR Assistant
Cross Keys Village-The Brethren Home Community
04.2024 - 11.2024
- Managed employee transactions in HRIS systems, including updates for benefit adjustments and personnel changes.
- Processed employee status changes and terminations
- Coordinated pre-employment screenings and maintained accurate personnel records.
- Provided guidance on policies, procedures, and benefits to employees, ensuring compliance with organizational standards.
- Supported onboarding activities, including I-9 verifications and orientation sessions.
- Collaborated with leadership to administer recognition initiatives and special events.
Accounting Clerk
L2 Brands
01.2024 - 04.2024
- Assisted with administrative tasks, including maintaining organized records and processing vendor invoices.
- Identified and resolved internal accounting variances, promoting data accuracy.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Service Manager
Texas Roadhouse
08.2022 - 12.2023
- Directed comprehensive onboarding and training programs for new hires, fostering a strong foundation for success.
- Conducted regular performance evaluations and provided constructive feedback to support professional growth.
- Maintained compliance with employment policies and safety regulations.
- Enhanced employee engagement through recognition programs and team development initiatives.
- Hired, trained and supervised team of service staff members to meet business goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Server/Hourly Manager
Texas Roadhouse
08.2013 - 08.2022
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor of Science - Human Resource Management
Southern New Hampshire University
Online05-2025
Skills
- HRIS Database Management
- Onboarding and Offboarding Coordination
- Compliance and Regulatory Reporting (I-9, OSHA, etc)
- Record Audits and Personnel File Maintenance
- Employee Relations and Engagement Initiaves
- Learning Management System Administration
- Process Improvement and Workflow Optimization
- Strong Interpersonal and Communication Skills
- Data entry
- Collaboration
- Organizational skills
- Attention to detail
Software
Familiarity with Learning Management Systems and workflow optimization tools
Proficient in HRIS Database Management
Timeline
HR Assistant
Cross Keys Village-The Brethren Home Community
04.2024 - 11.2024
Accounting Clerk
L2 Brands
01.2024 - 04.2024
Service Manager
Texas Roadhouse
08.2022 - 12.2023
Server/Hourly Manager
Texas Roadhouse
08.2013 - 08.2022
Bachelor of Science - Human Resource Management
Southern New Hampshire University
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