Work Preference
Summary
Overview
Work History
Skills
Education
Timeline
Generic
Open To Work

Rachel Ault

Newark

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Business OwnerLine Lead

Work Type

Full TimePart Time

Location Preference

Remote

Important To Me

Flexible work hoursWork-life balanceWork from home optionCareer advancementCompany Culture

Summary

Experienced business owner with strong customer service and issue resolution skills. Proven track record in developing marketing strategies and improving operational efficiency, resulting in enhanced customer engagement and satisfaction.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Business Owner

Frostbite Goods LLC
Newark, OH
06.2023 - Current
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
  • Streamlined operational processes to improve efficiency in order fulfillment and customer service response times.
  • Analyzed sales data to identify trends, driving informed decisions for product selection and pricing strategies.
  • Oversaw financial management, including budgeting and expense tracking, ensuring profitability of operations.
  • Implemented customer feedback mechanisms to enhance service offerings and improve overall client satisfaction.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and mentored new team members on best practices for sales and customer interaction techniques.
  • Conducted market research to inform product development decisions and identify potential growth areas.

Line Lead

Anomatic Corporation
Newark, OH
09.2011 - 02.2018
  • Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.
  • Trained and mentored team members on equipment operation and safety protocols.
  • Assisted in training new employees and implementing procedural changes.
  • Maintained open lines of communication between management and production staff, successfully resolving any conflicts or concerns that arose during daily operations.
  • Maintained organized work area by cleaning and removing hazards.

Skills

  • Business development
  • Financial oversight
  • Technology integration
  • Records management
  • Issue resolution
  • Client engagement
  • Customer service
  • Attention to detail
  • Goal-oriented

Education

HS Diploma -

Newark Digital Academy
Newark
08.2007 - 06.2011

Timeline

Business Owner

Frostbite Goods LLC
06.2023 - Current

Line Lead

Anomatic Corporation
09.2011 - 02.2018

HS Diploma -

Newark Digital Academy
08.2007 - 06.2011
Rachel Ault