Rachele Haneckow
Banquet Server And Carryout Specialist
Summary
Hard-working, friendly Banquet Server and Carryout Specialist with passion for customer satisfaction. Known for great reliability and attention to detail. Dedicated to professionalism and upholding impeccable team reputation.
Overview
11
11
years of professional experience
Work History
Carryout Specialist and Banquet Server
Maggiano's Little Italy
Troy , MI
11.2019 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Monitored dietary restrictions and served guests with special needs.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Prepare carryout orders in the kitchen, check orders, answer phones and take food orders.
Patient Care Coordinator
Beltone Hearing Aid Center
Troy , MI
07.2018 - 11.2019
- Answered phones, greeted patients and collected patient information, such as demographics and insurance to update medical records and billing claims
- Manage stock for hearing aids and other accessories
- Protected patient privacy and maintained information confidentiality
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
Pharmacy Technician
CVS Pharmacy
Rochester Hills , MI
02.2015 - 07.2018
- Type patients prescriptions
- Bill patients insurance company for prescriptions
- Ring up customers
- Operate a multi-lined phone system.
Secretary And Linen Distribution Clerk
Beaumont Hospital
Royal Oak , MI
05.2014 - 01.2015
- Operate a multi-lined phone system
- Field hospital staff member questions
- Field linen orders and distribute throughout hospital.
Customer Service Representative
Good Herbs Inc
Troy , MI
01.2013 - 03.2014
- Field customer questions and take product orders using company program
- Prepare orders for shipping or for pick up
- Maintain thorough knowledge of the company's merchandise.
Professional Bather/Cashier
PetSmart
Utica , MI
06.2011 - 01.2013
- Booking appointments,
- Creating pet and owner profiles using company program
- Greeting and ringing up customers
- Maintain thorough knowledge of store merchandise.
Education
High School Diploma -
Adali E Stevenson
Sterling Heights, MI06.2010
Skills
- Guest Needs Analysis
- Menu Memorization
- Conflict and Complaint Resolution
- Warm and Friendly
- Order Accuracy and Delivery
- Transactions and Cash Handling
Traveling, hiking, biking, longboarding and kayaking
I love spending my off days outside. My favorite place to visit in the winter is Arizona.
Timeline
Carryout Specialist and Banquet Server
Maggiano's Little Italy
11.2019 - Current
Patient Care Coordinator
Beltone Hearing Aid Center
07.2018 - 11.2019
Pharmacy Technician
CVS Pharmacy
02.2015 - 07.2018
Secretary And Linen Distribution Clerk
Beaumont Hospital
05.2014 - 01.2015
Customer Service Representative
Good Herbs Inc
01.2013 - 03.2014
Professional Bather/Cashier
PetSmart
06.2011 - 01.2013
High School Diploma -
Adali E Stevenson
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