Rachell Garcia
Lawrence,MA
Summary
Customer-focused professional with experience in high-volume dining environments. Strong communication and interpersonal skills enhance guest experiences and optimize table management. Improved workflow and team efficiency, contributing to enhanced restaurant reputation. Adaptable problem-solver in fast-paced settings, driving customer satisfaction and repeat business.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Server
The Woods At Merrimack
Methuen, Massachusetts
09.2025 - Current
- Supported elderly residents in selecting meals that met dietary needs, enhancing their dining experience.
- Took food orders from residents and entered into computer system.
- Managed multiple tasks in a fast-paced restaurant to deliver timely service and ensure guest satisfaction. in a fast-paced environment.
- Collaborated with staff to address resident needs and preferences, fostering a responsive dining environment.
- Followed safety regulations while preparing and serving hot foods to protect staff and residents. while handling hot foods or operating equipment.
Merchandise Execution Team Member
Home Depot
Salem, Massachusetts
06.2026 - 08.2026
- Reorganized sales floor to promote sales, displaying high demand products in prime locations.
- Assisted in inventory management to maintain stock levels and product availability.
- Verified pricing accuracy on merchandise tags to ensure compliance with company standards.
- Maintained cleanliness of sales floor to create a welcoming shopping environment for customers.
- Provided customer service assistance to shoppers seeking help with locating merchandise.
Findeisens Ice cream
Ice Cream Shop
Methuen, Massachusetts
07.2023 - 07.2026
- Took and prepared customer orders for cones, sundaes, milkshakes, and specialty items, ensuring accuracy and customer satisfaction.
- Served and scooped ice cream, following sizing specifications.
- Memorized seasonal menu options and flavors to provide customers with informed recommendations on new items.
- Operated cash register efficiently to process customer payments and enhance transaction speed.
- Maintained cleanliness and sanitation of service areas, equipment, and dining space per health standards.
Cashier
Market Basket
North Andover, Massachusetts
02.2024 - 06.2026
- Managed cash register operations, guaranteeing accurate and efficient customer transactions.
- Processed multiple payment types including cash, credit, debit, and mobile payments.
- Entered order information accurately into point-of-sale system to facilitate efficient transactions.
- Maintained a tidy and organized checkout area at all times.
Collaborated with team members during busy periods to enhance service efficiency. by collaborating with other departments during peak hours. - Maintained a tidy and organized checkout area at all times.Collaborated with team members during busy periods to enhance service efficiency. by collaborating with other departments during peak hours.
Education
Bachelor of Science - Nursing
UMass Lowell
Lowell, MA01-2030
Skills
- Food safety practices
- Customer support
- Attention to detail
- Time Management
- Multitasking
- Leadership
- Bilingual communication
Languages
English
Professional
Spanish
Professional
Certification
- CPR
Timeline
Merchandise Execution Team Member
Home Depot
06.2026 - 08.2026
Server
The Woods At Merrimack
09.2025 - Current
Cashier
Market Basket
02.2024 - 06.2026
Findeisens Ice cream
Ice Cream Shop
07.2023 - 07.2026
Bachelor of Science - Nursing
UMass Lowell