Rachel L. Nelson
FULLERTON,CA
Summary
Customer Service/Administrative Asst./Sales/Loan Processor/Transaction Coordinator/Management
Overview
29
29
years of professional experience
Work History
Senior Loan Processor
Ridge Lending Group, DBA Of Geneva Financial, LLC
Portland, OR
12.2020 - 08.2022
- Customer Service
- Processing Loans
- Submitting and closing loans
- Set up the signings with borrower and Attorneys or Title Companies
Senior Loan Processor
Encore Mortgage
Whittier, CA
05.2019 - 12.2020
- Customer Service
- Processing Loans
- Submitting and closing loans
- Set up the signings with borrower and Attorneys or Title Companies
Senior Loan Processor
Ridge Lending Group DBA Of Geneva Financial, LLC
Portland,Or
11.2017 - 05.2019
- Customer Service
- Processing Loans
- Submitting and closing loans
- Set up the signings with borrower and Attorneys or Title Companies
Senior Loan Processor
Ridge Lending Group DBA Of Clear Spring Loan
Portland,Or
02.2017 - 11.2017
- Customer Service
- Processing Loans
- Submitting and closing loans
- Set up the signings with borrower and Attorneys or Title Companies
Senior Loan Processor
Ridge Lending Group
Portland,Or
01.2012 - 02.2017
- Customer Service
- Processing Loans
- Submitting and closing loans
- Set up the signings with borrower and Attorneys or Title Companies
Shift Supervisor
Panera Bread City Of Industry
Ca
01.2011 - 01.2012
- Customer Service
- Handle money for daily deposits and sales transactions
- Handling any complaints with customers
- Over seeing cashiers, dining and production line
- Dealing with any employee issues good or bad Hiring and termination
Manager
Marie Callenders
Lakewood,CA
01.2009 - 01.2011
- Customer Service
- Handle money for daily deposits and sales transactions
- Inputting Labor for weekly schedules
- Handling any complaints with customers
- Over seeing the kitchen staff, servers, hosts and cashiers
- Dealing with any employee issues good or bad
Server/Shift Supervisor
Marie Callenders
Whittier,CA
01.2008 - 01.2009
- Customer Service
- Handle money for daily deposits and sales transactions
- Inputting Labor for weekly schedules
- Handling any complaints with customers
- Over seeing the kitchen staff, servers, hosts and cashiers
- Dealing with any employee issues good or bad
- Perform Lead Server duties as needed
Administative Assistant, Loan Processor, & Transaction Coordinator
Trinity Home Loans
Whittier,CA
01.2002 - 01.2008
- Customer Service
- Contracts for listings and purchases
- Processing loans for mortgages refinances and purchases
- Open Houses
Server
Marie Calendars
Whittier,CA
01.1998 - 01.2003
- Customer Service
- Perform Lead Server duties as needed
- Handled money for food transactions
Hotel Sales Rep
AirportBus
Anaheim,CA
01.1999 - 01.2002
- Customer Service
- Travel to hotels to keep schedules stocked
- Talk with Front Desk or Concierge to verify buses are on time
- Handle customer complaints
Education
High School Diploma -
La Habra High School La Habra
1998
Skills
Computer Skills and Programs
- WinForms Contour
- Encompass Microsoft:
- Word, Excel, PowerPoint
- Micros Byto Pro
- Lender QB
Timeline
Senior Loan Processor
Ridge Lending Group, DBA Of Geneva Financial, LLC
12.2020 - 08.2022
Senior Loan Processor
Encore Mortgage
05.2019 - 12.2020
Senior Loan Processor
Ridge Lending Group DBA Of Geneva Financial, LLC
11.2017 - 05.2019
Senior Loan Processor
Ridge Lending Group DBA Of Clear Spring Loan
02.2017 - 11.2017
Senior Loan Processor
Ridge Lending Group
01.2012 - 02.2017
Shift Supervisor
Panera Bread City Of Industry
01.2011 - 01.2012
Manager
Marie Callenders
01.2009 - 01.2011
Server/Shift Supervisor
Marie Callenders
01.2008 - 01.2009
Administative Assistant, Loan Processor, & Transaction Coordinator
Trinity Home Loans
01.2002 - 01.2008
Hotel Sales Rep
AirportBus
01.1999 - 01.2002
Server
Marie Calendars
01.1998 - 01.2003
High School Diploma -
La Habra High School La Habra