Rachelle Carroll
King Of Prussia,PA
Summary
Detail-oriented Medical Assistant with expertise in HIPAA compliance and patient scheduling. Proven ability to maintain efficient workflows and enhance patient satisfaction through strong communication and clinical documentation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Penn Primary Care Lansdale
Lansdale, PA
08.2025 - Current
- Coordinated patient intake activities and upheld precise medical record management to optimize efficiency in healthcare delivery.
- Supported healthcare providers by preparing examination rooms and ensuring necessary supplies were available.
- Managed appointment scheduling, optimizing patient flow and reducing wait times.
- Executed vital sign assessments to ensure accurate monitoring of patients' health status during visits.
- Instructed patients on medication guidelines and follow-up care protocols to enhance compliance.
- Managed electronic health record (EHR) systems to ensure accurate and secure documentation of patient information.
- Collaborated with multidisciplinary teams to enhance overall patient care services and communication.
- Conducted basic laboratory tests to facilitate timely diagnosis and treatment decisions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented client medical history, medication details, symptoms, and allergies. Assisted healthcare team by providing accurate patient information. Supported patient care through diligent data gathering.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Rehab Associates of the Mainline
Haverford, PA
04.2024 - 07.2025
- Assisted with patient intake and maintained accurate medical records for efficient workflow.
- Conducted vital sign assessments to monitor patients' health status during visits.
- Educated patients on medication instructions and follow-up care protocols for improved compliance.
- Utilized electronic health record (EHR) systems to document patient information accurately and securely.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Collegeville Family Practice
Collegeville, PA
02.2023 - 04.2024
- Administered basic laboratory tests, assisting in timely diagnosis and treatment decisions for patients.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Certificate -
Lexington Medical Center
Lexington, SCHigh School Diploma -
Norristown Area High School
Norristown, PA06-1999
Certificate - Dialysis
Star Career Academy
Norristown, PASkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Clinical documentation
- Procedure assistance
- Reliable team player
- Phlebotomy
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant
- Certified Dialysis Tech
Timeline
Medical Assistant
Penn Primary Care Lansdale
08.2025 - Current
Medical Assistant
Rehab Associates of the Mainline
04.2024 - 07.2025
Medical Assistant
Collegeville Family Practice
02.2023 - 04.2024
Certificate -
Lexington Medical Center
High School Diploma -
Norristown Area High School
Certificate - Dialysis
Star Career Academy