Rachelle Casimir
Boston,MA
Summary
Experienced Healthcare Administrator skilled in managing operations, ensuring regulatory compliance, and improving patient care. Strong leadership, budget management, and process optimization to enhance efficiency and outcomes.
Overview
6
6
years of professional experience
Work History
Staff Assistant III (Temporary Position)
Harvard University Health Services
Cambridge, MA
10.2024 - 12.2024
- Answered phones
- Scheduled appointment
- Organized faxes
- Delivered mail
- Created providers templates
- Greeted Students/ Employees
- Outreached for no show appointments
- Monitored patient records
- Handled medical documentation
- Coordinated referrals and tests
Scheduling Coordinator III
Boston Children's Hospital
Boston, MA
08.2023 - 10.2024
- Coordinated and manage schedules for multiple executives, departments, or projects, ensuring optimal use of resources and time
- Handled the scheduling of meetings, appointments, and events, including coordinating with internal and external stakeholders to resolve conflicts and ensure alignment
- Prioritized scheduling requests and tasks based on urgency, importance, and resource availability to support organizational goals
- Utilized advanced scheduling software and tools to streamline the scheduling process, improving efficiency and accuracy in managing appointments and meetings
- Coordinated complex travel logistics, ensuring smooth travel experiences for patients and team members
Patient Service Coordinator III
Massachusetts General Hospital
Boston, MA
04.2022 - 08.2023
- Managed executive calendars, scheduled meetings, and coordinated travel arrangements, improving scheduling efficiency
- Prepared and proofread correspondence, reports, and presentations, ensuring accuracy and timeliness
- Maintained filing systems and handled confidential information with discretion
- Provided exceptional customer service, resolving issues promptly and professionally
- Assisted in budgeting and financial reporting, tracking expenses and preparing financial summaries
Front Desk Representative
Condom Square Health Center
Boston, MA
03.2020 - 07.2021
- Greeted clients and visitors, providing a positive first impression and directing them to appropriate departments
- Answered and routed phone calls, handled inquiries, and managed appointment scheduling
- Managed office supplies and inventory, ordering new items as needed and ensuring stock levels were maintained
- Performed administrative tasks such as data entry, filing, and document preparation
Front Desk Representative
Lynn Community Health Center
Lynn, MA
11.2018 - 12.2020
- Managed a multi-line phone system, directed calls to appropriate departments or personnel, and took detailed messages as needed
- Coordinated and scheduled appointments, meetings, and conference room bookings, optimizing executive and team calendars
- Processed and distributed incoming mail and packages, and prepared outgoing mail and courier shipments
- Monitored inventory levels of office supplies, placed orders as needed, and ensured a well-organized and stocked reception area
- Carried out various administrative duties including data entry, filing, and document preparation to support daily office operations
- Maintained accurate visitor logs and ensured proper sign-in and security procedures were followed
- Addressed and resolved client inquiries and concerns promptly and professionally, contributing to high levels of customer satisfaction
Education
Associate of Science -
Bunker Hill Community College
Boston, MA09-2024
Skills
- Insurance Verification
- Experience Administering Injections
- Excel
- Medical Scheduling
- Outlook
- HIPAA
- Financial Report Writing
- Athena
- Point & Click
- Microsoft Office
- Epic
- Medical Records
- Referrals
- Dentrix
Personal Information
Willing To Relocate: Anywhere
Timeline
Staff Assistant III (Temporary Position)
Harvard University Health Services
10.2024 - 12.2024
Scheduling Coordinator III
Boston Children's Hospital
08.2023 - 10.2024
Patient Service Coordinator III
Massachusetts General Hospital
04.2022 - 08.2023
Front Desk Representative
Condom Square Health Center
03.2020 - 07.2021
Front Desk Representative
Lynn Community Health Center
11.2018 - 12.2020
Associate of Science -
Bunker Hill Community College
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