Rachelle Gray
Lexington,Sc
Summary
Seeking position where my enthusiasm, hard work and willingness will allow me to grow and learn. I am courteous, pleasant and an effective individual seeking a rewarding position as a Office Administrator . I offer relevant education and strong knowledge of customer care, clerical, environmental and organizational tasks to maximize the efficiency of facility. Known for creating and implementing training that expands team member capabilities and instructs users on system utilization/improvement.
Overview
6
6
years of professional experience
Work History
Title Clerk
DDI Technology
Irmo, SC
03.2022 - Current
- Researched ownership interests and liens on real estate properties.
- Calculated and remitted state sales tax, service, and other charges.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Prepared tax and title documents to submit legal transfer work to DMV.
ConduentConduent — Customer Service Rep
TD BankTD Bank
05.2020 - 12.2020
- Sc
- Recruit candidates
- Understood the organization's needs and make sure those needs are met when recruiting for new positions.Hire the right employees.Process payroll.Conduct disciplinary actions.Update policies.Maintain employee records.Conduct bene t analysis.O ce Administration Duties
Senior CareHome Instead Senior Care — Human Resource Assistant
Home Instead
06.2019 - 04.2020
- Healthy ConnectionsHealthy Connections — Data Entry, Entering customer and account data from source documents within time limits
- Compiling, verifying accuracy and sorting information to prepare source data for computer entry
- Reviewing data for de ciencies or errors, correcting any incompatibilities and checking output.
03.2018 - 12.2018
- Makes routine entries in processing and tracking systems related to paperwork
- Submits completed work to lead or supervisory staff for review and veri cation
- Files completed work according to well-de ned, established policy and procedures
- Processes paperwork received from other units to ensure accuracy and completeness according to procedures.
Customer Service Representative
01.2017 - 08.2017
- Take high volume inbound calls
- Advise next steps into process services
- Solve problems and request enforcement for non-payments.
Education
Bachelor Of Business Administration - Business Administration And Management
Columbia Southern University
Orange Beach, AL05.2023
Associate - undefined
EDUCATIONEDUCATION
Virginia CollegeVirginia College
07.2018
Skills
- Personnel Scheduling
- Renewals Management
- Customer Accounts Management
- Client Satisfaction
Timeline
Title Clerk
DDI Technology
03.2022 - Current
ConduentConduent — Customer Service Rep
TD BankTD Bank
05.2020 - 12.2020
Senior CareHome Instead Senior Care — Human Resource Assistant
Home Instead
06.2019 - 04.2020
03.2018 - 12.2018
Customer Service Representative
01.2017 - 08.2017
Bachelor Of Business Administration - Business Administration And Management
Columbia Southern University
Associate - undefined
EDUCATIONEDUCATION
Virginia CollegeVirginia College