Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachelle Groseclose

Flooring Sale Professional
Loveland,CO

Summary

Reliable and upbeat Sales Agent, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about products, design, project management and payment processing. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

12
12
years of professional experience

Work History

Owner/Operator Specialist

Surface Ops
10.2020 - Current
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding questions, concerns or complaints, gathering all necessary information to make educated decisions and address issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Consulted with customers to assess needs and design. Placing orders and receiving flooring materials. Accommodating any installers required for the completion of the project.
  • Fostered strong professional network and partnership building skills to connect with quality leads and vendors.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Hard Surface Installer

Highland Stone And Tile
01.2016 - 10.2020
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new/ remodeled residential and business construction sites.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Calculated materials and time needed for each job.

Sales Associate

Carpet Exchange
01.2012 - 08.2016
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

GED -

Thompson Valley High School
Loveland, CO

Skills

  • Regulatory Compliance
  • Labor Relations
  • Consulting
  • Customer Relations
  • Client Service
  • Project Estimating

Timeline

Owner/Operator Specialist

Surface Ops
10.2020 - Current

Hard Surface Installer

Highland Stone And Tile
01.2016 - 10.2020

Sales Associate

Carpet Exchange
01.2012 - 08.2016

GED -

Thompson Valley High School

Similar Profiles

CREATE PROFILE
Rachelle GrosecloseFlooring Sale Professional