Rachelle Hallock

•Giving Members quality service and help with signing up for a membership

•Having a high level of knowledge concerning the prices of memberships, which membership would fit best for each member, and different perks for each kind of membership.

•Taking my time to get to know each member individually to maximize their experience and to inform them of cash back in their favor.

•Having skills to diffuse situations that are intense, and having patience and understanding with each member.

•Also having strong and friendly communication skills, including knowing some spanish

• Memorize over fifty menu items including seasonal, hot, and cold beverages
• Create custom drinks for 100-300 customers per shift
• Present friendly customer service all while remaining calm during moments of high volume
• Having strong leadership skills to effectively run a shift.
• Closing and opening duties, managing inventory, Scheduling, and handling all money in drawers.
• Manage cash flow operations totaling $2,000 to $10,000 per shift
• I am a team player and a great delegator of tasks, in order to not only be a supervisor but a great co worker to work with.

• Served breakfast, lunch, and dinner to 50-100 members per shift, ensuring accuracy and pace depending on members’ needs
• Memorized extensive list of items from rotating specials to the available varieties of wines and spirits
• Collaborated on menu ingredient selections with chef
• Successfully resolved conflict in timely manner resulting in member satisfaction

• Served lunch and dinner to 50-100 customers per shift, creating personable experiences with each guest and building base of return customers
• Cleaned dishware and beverage station