Rachelle Horne
Strasburg,OH
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dairy Queen Grill & Chill
Strasburg, Ohio
10.2024 - Current
- Implemented quality control measures to uphold company standards.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Store Manager
SUBWAY®Restaurants
Strasburg , OH
04.2023 - 10.2024
- customer service
- store inventory
- truck ordering
- Prepared staff work schedules and assigned team members to specific duties.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Housekeeper
The Inn at Northwood
Dover, Ohio
02.2022 - 05.2023
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Returned rooms to occupant-ready status to satisfy future guests.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Education
High School Diploma -
RG Drage
Massillon, OH06-2018
Skills
- Team leadership
- Quality control
- Staff coordination
- Inventory management
- Retail operations
- Employee training
- Multitasking and organization
Timeline
Assistant Manager
Dairy Queen Grill & Chill
10.2024 - Current
Store Manager
SUBWAY®Restaurants
04.2023 - 10.2024
Housekeeper
The Inn at Northwood
02.2022 - 05.2023
High School Diploma -
RG Drage
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