Rachelle Park
Houston,TX
Summary
Dynamic and talented Owner with excellent marketing, customer service and facility oversight skills and more than 2 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
18
18
years of professional experience
Work History
President/Owner
City Publications Houston
10.2019 - Current
- Built Houston Market from ground up
- Increase Customer base from 0 - 40 in 2 years
- Managed day-to-day business operations.
- Direct Sales
- Help Clients with marketing strategy, branding, and messaging
- Consulted with customers to assess needs and propose optimal marketing solutions.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Sr. Executive Director
Belmont Village Senior Living
Houston, TX
10.2004 - 07.2019
- Worked closely with organizational leadership to strategically establish operational direction.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Operational Oversight of five Assisted Living Communities in 3 states while increasing revenue.
- Hired and lead team in 3 startups.
Education
Bachelor of Arts - Political Science and Psychology
Baylor University
Waco, TXSkills
- Business Development
- Revenue growth & expense control
- Customer satisfaction
- Portfolio Management
- Executive Leadership
- Performance Benchmarking
- Program Optimization
Accomplishments
• Increased overall Occupancy across all communities to 95+% while achieving 100% Occupancy at primary community. Manage only community to achieve 100% Occupancy for 12 months straight.
• Oversaw start-up of new Texas community and had the most successful opening in entire portfolio.
• Achieved positive NOI in all communities including a positive NOI in the first 2 quarters of start-up.
• Maintained Resident and Family Satisfaction above 93%.
• Managed first ever expansion at primary building in 2013.
• Consistently achieve deficiency free licensing surveys.
Affiliations
BNI - Business Networking International
WGNO
JVPNG
Timeline
President/Owner
City Publications Houston
10.2019 - Current
Sr. Executive Director
Belmont Village Senior Living
10.2004 - 07.2019
Bachelor of Arts - Political Science and Psychology
Baylor University
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