Rachelle Patino
Manteca,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Inspire Diagnostics
03.2022 - 01.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer emails with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
Childcare Assistant
Serovpeyan Family Daycare
03.2018 - 03.2020
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Maintained daily records of children's individual activities, behaviors, meals and naps.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained child-friendly environment
Manager
PF Changs Restaurant
03.2010 - 02.2017
- Accomplished multiple tasks within established timeframes.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Developed and maintained relationships with customers and suppliers.
- Recorded weekly inventory and placed orders for supplies.
- Performed hiring interviews.
- Assisted new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team performance.
Education
LVN - Nursing
Unitek College - Fremont
Fremont, CASkills
- Ability to work remotely without distractions
- Report Creation
- Microsoft Excel
- Microsoft Word
- Multi-Line Telephone Operation
- Professional Telephone Demeanor
- Fast typing skills
- Organized
Timeline
Customer Service Representative
Inspire Diagnostics
03.2022 - 01.2023
Childcare Assistant
Serovpeyan Family Daycare
03.2018 - 03.2020
Manager
PF Changs Restaurant
03.2010 - 02.2017
LVN - Nursing
Unitek College - Fremont
Similar Profiles
Rachelle ThorntonRachelle Thornton
Proctor at Inspire DiagnosticsProctor at Inspire Diagnostics
Fiona SmithFiona Smith
COVID-19 Tester at Inspire DiagnosticsCOVID-19 Tester at Inspire Diagnostics
Magdalena HernandezMagdalena Hernandez
Back Office Assistant at Inspire Medical Group Of CABack Office Assistant at Inspire Medical Group Of CA