Rachelle Persaud
Fred Meyer
CLACKAMAS,OR
14
Years of experience
Results-driven deli clerk with over 10 years of experience in managing daily operations, ensuring compliance with food safety standards, and mentoring staff. Committed to optimizing inventory management practices and enhancing customer service quality.
Work History
Deli Department Manager
10 Years 11 Months- Assisted customers with product selection, providing knowledgeable recommendations.
- Prepared and sliced deli meats and cheeses to customer specifications.
- Operated deli equipment, ensuring compliance with safety and sanitation standards.
- Monitored inventory levels, restocking products to maintain optimal availability.
- Managed daily operations of deli department, ensuring compliance with food safety regulations.
- Trained and mentored staff to enhance product knowledge and customer service skills.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed promotional displays to increase product visibility and drive sales growth.
- Led team meetings to discuss performance metrics, address challenges, and foster a collaborative environment.
- Conducted regular quality inspections to maintain high standards of food presentation and safety.
- Managed staff performance through regular evaluations, providing constructive feedback and coaching opportunities.
- Delivered front-end support to staff during rush periods.
- Introduced new product lines to the deli department based on consumer trends and market research, driving sales growth within the category.
- Purchased products for deli department according to store product guidelines.
- Conducted regular equipment maintenance checks, ensuring safe operation of slicers, scales, refrigeration units, and other tools within the department.
- Enhanced customer satisfaction by ensuring prompt and courteous service at the deli counter.
- Trained new employees on proper food handling techniques, safety procedures, and exceptional customer service standards.
- Maintained a clean and sanitary deli environment, adhering to health department regulations and company policies.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw daily operations of deli department, ensuring product quality and customer satisfaction.
Manager
3 Years 5 Months- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented training programs for new team members, enhancing operational knowledge.
- Conducted performance evaluations, providing constructive feedback to improve employee productivity.
- Oversaw inventory management processes, optimizing stock levels to reduce waste.
- Streamlined kitchen workflows, increasing speed of service during peak hours.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Skills
Meat slicing expertise
Sanitation practices
Food safety
Cleanliness and sanitation
Deli product preparation
Food handling
Inventory counts
Ordering procedures
Physical stamina
Heavy lifting
Customer service
Strong work ethic
Honesty and integrity
Timeline
Deli Department Manager
Fred Meyer
09.2015 - CurrentRead More
Manager
McDonald's Restaurant
06.2012 - 11.2015Read More
Portland Community College
Read More